ONLINE POSITION CSR Agent Training Provided

Are you passionate about helping others and seeking a career where you can make a meaningful difference? Globe Life AO proudly serves veterans, labor union members, credit union members, and their families, offering expert guidance and support in navigating life insurance and accidental benefit options. As part of our team, you will play a key role in helping members secure the protection they need to safeguard their loved ones and preserve their legacies—all while enjoying the freedom and flexibility of remote work.

What We Offer You:

• 🌐 100% Remote – Work from the comfort of your home, with the ability to set your own schedule.
• 🎯 Impactful Work – Make a difference by guiding families toward financial security and peace of mind.
• 💼 Comprehensive Training & Support – We provide the tools and resources you need to excel.
• 💸 Uncapped Earning Potential – Competitive compensation with $100K+ potential annually.
• 🔥 Warm Leads Provided – Connect with clients already interested in our services—no cold calls.
• 🚀 Top Performance Incentives – Earn rewards through our performance recognition programs.
• 🏢 No Overhead Costs – Focus entirely on success—no operational expenses.
• 📈 Membership in OPEIU Local 277 – Join a professional network with exclusive benefits.
• 🏆 Established Legacy – Thrive with the stability of a 70-year-old organization built on member satisfaction and legendary service.

Primary Duties & Responsibilities:

• Client Communication: Engage with policyholders and third parties via phone, email, and correspondence.
• Policy Management: Process requests, update policy information, and review procedures for accuracy.
• Relationship Building: Provide exceptional service by addressing client needs with empathy and professionalism.
• Ongoing Support: Maintain and manage communication with clients to ensure their policies stay up-to-date.

Qualifications:

• Passion for Service: A genuine desire to help families protect their financial futures.
• Exceptional Communication: Strong verbal and written skills to clearly explain insurance products and foster client relationships.
• Empathy & Sensitivity: The ability to understand and respond to clients’ unique situations with compassion.
• Attention to Detail: Accuracy in documentation and policy management is essential.
• Sales/Customer Service Experience: Previous experience in the insurance industry is preferred but not required.
• Tech Proficiency: Familiarity with computers, internet-based applications, and digital communication tools for remote work.
• Independence & Time Management: Ability to work efficiently and effectively in a remote environment.
• Reliable Attendance: Consistent, predictable attendance is necessary to meet client needs.
• Home Office Setup: A quiet, designated workspace is …