Online Account Opening Supervisor (Hybrid / Remote) - MO - Kansas City - 1010 Grand Blvd

The Digital Channels Product group delivers online and mobile solutions for the Bank’s clients, including consumers, small businesses, and corporates.

As the Online Account Opening Supervisor, you will be responsible for driving the vision, roadmap, and overall direction of the Online Account Onboarding solution set and related initiatives, including managing a team of product managers.  As a collaborative leader, you will need understand and navigate through the impact of new products, enhancements, and impacts across multiple upstream and downstream teams and systems.  This is a subset of the overall responsibilities which includes other multiple initiatives as assigned by Bank Product leadership.  This role is hybrid (Tue thru Thu on-site) for candidates in Kansas City metropolitan area and open to qualified remote candidates outside of Kansas City area but only within the US.

How you’ll spend your time:

  • Identify, hire, develop and retain top talent.
  • Develop and maintain strong working relationships with internal business partners.
  • Cultivate strong relationships among working teams in IT, LOB, Risk and Marketing.
  • Work closely with cross functional partners and clients to understand internal and external client needs.
  • Drive solutions that are meaningful for clients and revenue growth.
  • Establish thought leadership and the strategic vision for the Online Account Opening Solutions Roadmap.
  • Develop business cases and other artifacts necessary to drive support for new and enhanced solutions.
  • Create clear product epics and features that are easily understood by business and technology partners and then validate delivery against those requirements, owning the work from start to finish.
  • Own and manage the product backlog with accountability for clearly expressing all backlog items to best achieve product strategy.
  • Monitor and analyze key performance indicators and stay abreast of the competition and emerging trends.
  • Manage key vendor relationships. This may include vendor selection (RFP or RFI), due diligence screening, contract negotiations, and leading and reporting on periodic performance and relationship assessments.
  • Manage multiple facets of product launches, including providing support and guidance regarding the identification of project goals, objectives, deliverables (both IT and non-IT), constraints and issues.

We’re excited to talk with you if:

  • You have a Bachelor’s degree in a related field and at least 6 years of product management experience.
  • You have experience in Banking, FinTech, or a related industry with Digital Product Management.
  • You have demonstrated strong interpersonal, communication (verbal and written), and strong presentation development skills.
  • You have strong analytical skills (both financial and non-financial) to analyze market data and develop programs to market products, support the sales effort and develop positive profit and loss performance.
  • You have shown an understanding of industry, technology, marketing, and product trends.
  • You have demonstrated professional leadership qualities, including the ability to drive for results and to influence and effect change within an organization.
  • You have successfully mentored team members and effectively balance workload within the team to meet expected deadlines.
  • You have shown solution-oriented problem solving skills and the ability to make decisions occasionally based on limited precedents.

Bonus Points If:

  • You have previous experience in managing a significant project budget.
  • You have managed a team of professionals.
  • You have the ability to develop and analyze product architecture.
  • You have in-depth knowledge of Digital, Card Products, and Product Delivery.
  • You have knowledge of regulatory issues.
  • You have sound knowledge of banking or core deposit products, banking systems, and applicable technologies.

Applicants must have legal authority to work in the United States.  Work Visa sponsorship is not available for this position.

Compensation Range:

Minimum: $83,200.00 - Maximum: $214,560.00

The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information.

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?

You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to to let us know the nature of your request.

If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.


Job Profile


North America


United States


401(k) matching program Adoption Assistance Annual incentive pay Associate emergency fund Associate wellbeing program Comprehensive company sponsored benefit plan Dependent care accounts Employee Assistance Program Fitness Reimbursement Paid holidays Paid Time Off Tuition reimbursement Various associate banking benefits


Banking Digital product management Fintech Leadership Online Account Opening Product Management

  • Analyze key performance indicators
  • Develop business cases for new solutions
  • Drive solutions for revenue growth
  • Establish strategic vision for Online Account Opening Solutions Roadmap
  • Identify, hire, and develop talent
  • Maintain relationships with internal partners
  • Manage product backlog
  • Manage vendor relationships

6 years


Bachelor's degree


Hybrid (Tue thru Thu on-site for Kansas City candidates, remote for US candidates outside Kansas City) Must have legal authority to work in the United States


America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9