Onboarding Operations Specialist - AMER

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

All of our positions are fully remote. You do not have to relocate to join us!

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Specialist in our Onboarding Operations team, joining our Onboarding & Mobility team.

As an empathetic, client-oriented problem-solver, the Onboarding Operations, Specialist will be responsible for navigating the onboarding process with both internal and external employees across geographies.

You will be reporting to the Manager, Onboarding Operations.

What you bring

• Multiple years of working in an operations function (people operations experience is an advantage).
• Experience working with employment contracts, and/or other types of legally-binding contracts in the people space
• Experience working in a fast paced, cross functional environment, ideally within a startup company.
• Excited by the constant change and growth working in a startup company brings.
• Team player, ready to support colleagues when needed while having a strong sense of ownership, comfortable working independently, asks for help when needed.

Key Responsibilities 

• Responsible for the onboarding of new employees (external to Remote) from a documentation and compliance perspective, including document verification, preparation of the Employment Package, and fielding employee queries.
• Own the employee onboarding process, from start to finish, executing operational requirements to enable employment of these external employments
• Work cross-functionally with our other key operational teams including Mobility, Benefits and Payroll to ensure a smooth client and employee experience.
• Continuously identify and implement ways to improve the onboarding experience.
• Manage employee data and serve as subject matter expert on our product, ensuring information is current, secure and confidentiality is maintained.
• Support reporting, audit, compliance, and data integrity initiatives.
• Identify automation opportunities within onboarding processes.

Practicals

• You'll report to: Manager, Onboarding Operations
• Team: EOR Operations : Onboarding
• Location: US and Canada
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is $26,350 to 59,300 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with Executive Team
4. Prior employment verification check 
5. Offer

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Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere
• unlimited personal time off (minimum 4 weeks)
• quarterly company-wide day off for self care
• flexible working hours (we are async)
• 16 weeks paid parental leave
• mental health support services
• stock options
• learning budget
• home office budget & IT equipment
• budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

1. Please fill out the form below and upload your CV with a PDF format.
2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

Please note we accept applications on an ongoing basis. 

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