On-call Voxco Survey Specialist/Coder- REMOTE

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

ICF’s Research Science, Survey Solutions and Data Modernization portfolio works regularly with federal and state government, nonprofit, for-profit, and academic clients such as the Centers for Disease Control and Prevention, the National Cancer Institute, the National Science Foundation, multiple state and city health departments, and multiple health nonprofits. The position will be involved in cutting-edge survey research addressing many of today’s pressing public health, energy, and scientific development challenges. If you are seeking to make a difference in the world, visit www.icf.com/careers  to find your next career. ICF—together for tomorrow.

Check out more of what we do at ICF's Web site www.icf.com.

Job Description:

The Survey Creation, Execution, Management, Analysis and Statistics team (within ICF’s Research Science, Survey Solutions and Data Modernization portfolio) has an immediate opening for a Voxco Survey Specialist/Coder to provide support in the creation of survey questionnaires using Voxco’s online survey software multiple modes. This position will support the company’s survey research business by performing hands on survey development, coding and testing within ICF’s corporate data collection platform. 

The work will be performed in a fast-paced environment, working with both technical and non-technical members team members. Successful performance in this position requires the ability to use computer technology for creative problem-solving, attention to detail and quality of product, excellent analytical/logical skills, and ability to work independently – carefully and rapidly to meet tight deadlines. This position requires a strong understanding of survey logic and its impacts on survey development. Experience in survey research (Voxco, CATI, mail, web modes) is required.  

Key Responsibilities:

• Program web, CATI and mobile surveys within ICF’s corporate data collection platform.

• Complete quality control checks on programmed surveys.

• Lead survey set up which includes adjusting survey platform settings, survey domain linking, establishing email/SMS/Panel distributions etc.

• Effectively communicate needed survey adjustments with project managers, data managers and other survey programmers as needed.

• Troubleshoot programming challenges and identify potential solutions.

Basic Qualifications: 

• Bachelor's degree or 4+ plus years of applied experience in the following:

  • Experience within the survey research field (CATI, mail, web modes) 

  • Demonstrable experience working with surveys or data collection …