NetSuite Technical Manager

We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally, including over 100 of the Fortune 500. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is #1 in our $25B industry. 

Job Summary: 

The NetSuite Technical Manager is responsible for leading the design, development, and implementation of NetSuite solutions tailored to business needs. This role involves building and managing a team of NetSuite developers and administrators, overseeing integrations, and ensuring the security and integrity of NetSuite data. The NetSuite Technical Manager will collaborate with various departments to translate requirements into technical specifications and ensure project timelines, budgets, and resources are managed effectively for successful project delivery. 

Responsibilities: 

• Lead the design, development, and implementation of NetSuite solutions tailored to the company’s business needs. 
• Build, manage, and mentor a team of NetSuite developers and administrators. 
• Collaborate with various departments to gather requirements and translate them into technical specifications. 
• Oversee the customization and configuration of NetSuite modules, including SuiteScript, SuiteFlow, and SuiteTalk. 
• Oversee integrations with in-house and third-party applications. 
• Ensure the integrity and security of NetSuite data and integrations. 
• Develop and maintain comprehensive technical documentation. 
• Provide technical support and troubleshooting for NetSuite-related issues. 
• Stay current with NetSuite updates, new features, and best practices. 
• Manage project timelines, budgets, and resources to ensure successful project delivery. 
• Coordinate with cross-functional teams to facilitate change management and smooth implementation of new solutions. 

• Bachelor’s degree in Computer Science, Information Technology, or a related field. 
• Minimum of 10 years of experience in NetSuite development and administration, with at least 5 years in a leadership role. 
• Strong knowledge of NetSuite modules, including ERP and CRM. 
• Proficiency in SuiteScript, SuiteFlow, and SuiteTalk. 
• Experience with data migration, integration, and API development. 
• Experience with Apache Airflow is a plus. 
• Familiarity with Agile Scrum methodology as applied in a NetSuite environment. 
• Certified Scrum Master is a plus. 
• NetSuite certification is a plus. 
• Strong project management and organizational skills. 
• Excellent problem-solving and analytical abilities. 
• Strong leadership and team management abilities. 
• Effective communication and interpersonal skills. 

Professional Relationships: 

• Reports to the Vice President, Back Office Applications. 
• Manages a team of approximately five NetSuite administrators and developers. 
• Works closely with the NetSuite Product Owner to manage the development roadmap and pipeline. 
• Collaborates with other IT managers and teams, including Infrastructure, Security, and Front Office Applications. 
• Engages with NetSuite stakeholders, including Finance, Operations, and Distribution departments. 

The estimated base salary range for this position is between $110,000 - $150,000 USD.  Please note that the pay range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. HALO's factors include but are not limited to:  scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decision. 

More about HALO

At HALO, we unleash the energy of our client's brands and amplify their stories to capture the attention of those who matter most. For that reason, more than 60,000 small- and mid-sized businesses work with HALO and have made us the global leader of the branded merchandise industry.

• Career Advancement: At HALO, we love promoting from within. Internal promotions have been the key to our exponential growth in the last few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills and gain access to HALO's influential global network, leadership experiences, and diverse thinking.
• Culture: We love working here and know that you will too. You can expect a positive culture of ingenuity, inclusion, and relentless determination. We push the limits of possibilities and imagination by staying curious, humble, and provocative in order to break through yesterday's limit. Diversity is the source of our creativity and we thrive when each of us contributes to an inclusive culture of respect, dignity, and equity mindset in everything we do. We keep our promise for excellence with an unrelenting commitment to achieving results and supporting one another to stay accountable, transparent, and dependable.
• Recognition: You're going to succeed here, and you can count on us to celebrate your wins. Colleagues across the company will join in recognizing your big milestones and nominate you for awards. Over time, you'll earn so much recognition that you can convert into gift cards, trips, concerts, and merchandise at your favorite brands.
• Flexibility: We pride ourselves on flexible schedules that help you find a balance between professional and personal demands. We believe that supporting our customers is the priority and trust that you and your manager will find a schedule to achieve that priority.
• Stay well at HALO: At HALO, we have benefits that support all parts of your life and to find a work-life balance custom to you. We offer nationwide coverage for Medical, Dental, Vision, Life and Disability insurance, and additional Voluntary Benefits. Prepare your financial future with our 401K Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.

HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.

HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at hr@halo.com. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.