National Engineering Manager

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®
Top 100 Most Loved Workplace® 
Forbes Best-in-State Employer

National Engineering Manager

Job Location: UK wide

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for a National Engineering Manager in the UK

We are seeking an experienced dual-qualified chartered building and insurance professional to join our Subsidence Expert Services Team.

The role will involve the highest level of expertise in all areas; Team management, customer service, building and insurance. A leading expert in subsidence claims handling, you will be managing a team of 5 Building Consultants and 3 Claims Technicians that will be handling both commercial and domestic claims, the majority over £100k in value. Reporting to our Technical Director you will need to be willing to travel and be flexible in your working hours. Key responsibilities include:

• Managing internal referrals and new claim notifications
• Allocating claims to building consultants and supporting technicians
• Reporting on service and portfolio operations
• Achieving monthly budget targets
• Providing technical support and training
• Acting as an expert witness when needed
• Promoting client relationships

The skills you will have when you apply:

• Appropriate chartered status e.g. MCIOB, MRICS, MICE and an insurance qualification Dip CILA/ CII or above.
• A detailed knowledge of structural defects affecting buildings.
• A full UK driving licence.
• Experienced in diagnosing the cause of damage to domestic and commercial buildings.
• An understanding and knowledge of repair techniques to damaged buildings and their drainage, particularly in respect of subsidence damage.
• Prior experience and knowledge in managing a team delivering service and financial requirements.
• Decisive in resolving matters, an appreciation of the importance of delivering outstanding customer service, and excellent communication and empathy skills.
• An ability to present and train others both internally as well as external client staff.
• Capable of working in a home-based role but closely with a remote team of technical and support staff, as well as manage and plan your own workload whilst delivering professional advice to both claimants and insurers.
• A good working knowledge of IT and Microsoft packages.
• Enthusiastic, professional and positive attitude.

What we’ll give you for this role:

Remuneration & more

• Competitive salary taking into account skills, experience and qualifications
• Fully funded company vehicle or cash in lieu allowance
• A Self Invested Personal Pension Scheme (SIPP)
• Holiday allowance of 25 days plus bank holidays
• Flexible working from our office or your home

Health & support

• Private healthcare plan (including pre-existing conditions)
• Life assurance
• Employee assistance programme for employee wellbeing  
• Group Income Protection  

Other benefits

• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications
• Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry

At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.

Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.

Next steps for you:

Think we'd be a great match? Apply now – we want to hear from you.

As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

#LI-REMOTE

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

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