Multi-Line Adjuster

Our Story

Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

What’s in Store 

We're on the lookout for a Multi-Line Adjuster. As a Multi-Line Adjuster you will handle Property and Liability claims. Reporting to the Manager of E&S TPA Unit, you will determine liability and/or coverage of newly acquired claims by using three-point contact and other investigative techniques.

To be successful in this role, you must possess a thorough understanding of claims investigation and claims handling, reviewing coverage, reporting to carriers, and preparing Reservations of Rights and Coverage Denials for domestic insurance carriers and Underwriters at Lloyds of London. You must also exhibit a focused investigation of property losses to determine the origin and cause of loss and make coverage recommendations, as necessary.

Responsibilities and Duties

• Determine liability and/or coverage of newly acquired claims by using three-point contact and other investigative techniques
• Set and adjust reserve amount accordingly based upon independent investigation and judgement
• Make prompt contact with all parties to gather facts and make determinations as to potential exposure, risks, and for reserve purposes
• Initiate investigation and assign appropriate defense counsel when suit is filed
• Regularly communicate with and direct defense counsel through litigation of claim
• Make timely and proper completion of required forms
• Assist with determining and recommending reserves
• Maintain adequate reserves for life of claim utilizing reserve worksheets as guides and applying Davies Claims North America reserving philosophy
• Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together

This role is a full-time, remote position.

Your Expertise, Skills, and Abilities

• 1-2 years of relevant experience handling full adjustment claims
• Ability to utilize the Claims Management System
• Ability to utilize Microsoft Outlook, Word, and Excel
• Maintain required CEU credits
• Travel to claims meetings at client locations as needed
• Attend hearings, mediations, and depositions as needed
• Associate degree or equivalent work experience
• Experience with Property and Liability claims handling
• Insurance industry knowledge and experience

Benefits

At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:

• Medical, dental, and vision plans to ensure your health and that of your family.
• A 401k plan with employer matching to help you build a secure financial future.
• Our time-off policies, including Discretionary Time Off for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment.
• Paid holidays.
• Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones.

Diversity and Inclusion

Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.

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