MSSQL Database Administrator

Division Name: Finance and Planning
Department: Application Services

Job Summary

The MSSQL Database Administrator works within a team environment to maintain, optimize, and provide technical expertise for enterprise and business level databases.

The incumbent oversees Enterprise and/or Business Databases acting as a Primary Administrator for multiple servers and versions of database software and support tools which host data for enterprise and business applications along with custom data warehouses, etc. The primary database systems in our environment include Oracle, Microsoft SQL Server, MySQL, and PostgreSQL. The incumbent also serves as backup or secondary administrator on other database systems performing only some of the duties outlined for those specific databases.

Additional Information

Technology Solutions provides information technology products and services for the administrative and business functions of Illinois State University. Through our Technology Support Center and our highly trained staff, Technology Solutions looks to improve the campus experience for all students, faculty, staff, and the rest of the campus community.

The Application Services (APPS) team develops, administers, and delivers quality application services to the University. They work on enterprise and business applications, such as PeopleSoft, Canvas, and others. https://techsolutions.illinoisstate.edu/ 

Position Highlights:

• There is the potential for 100% remote work or a hybrid arrangement in this position, within the State of Illinois. Illinois residency is required. Eligibility is based upon employee performance, appropriate remote working environment, and business needs.

University Benefit Highlights:

• Insurance benefits, including health, dental, vision, and life
• Retirement and supplemental retirement planning options
• Tuition waiver benefits available to staff as well as their eligible dependents
• Paid holiday/administrative closures during Thanksgiving and Winter Breaks
• Paid benefit time

For more University Benefit information: https://hr.illinoisstate.edu/benefits/ 

Information regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here https://hr.illinoisstate.edu/benefits/insurance/

Salary Rate / Pay Rate

$58,000 - $72,000 annual

Required Qualifications

1. High school diploma or equivalent
2. Any one or combination totaling two years from the following categories:
   a. College course work in Information Technology (IT), IT Management, or a closely related discipline, as measured by the following conversion table or its proportional equivalent:
        - 60 semester hours or Associate's degree equals one year
        - 90-120 semester hours or Bachelor's degree equals two years
   b. Progressively more responsible work experience in a database administration related profession
3. At least six (6) months of experience performing any of the following:
   a. Database administration in the MS SQL Server 2019 and newer platforms
   b. Database or server monitoring tools for health and performance monitoring
   c. Windows System Administration on Microsoft Windows Server 2019 or newer version with Windows Failover Cluster
   d. System administration duties for assigned databases and servers including installation, configuration, and patch management systems using query/reporting tools such as SQL Server Management Studio
4. Experience with ITSM, ticketing and issue tracking

Preferred Qualifications

1. Technically focused area of study from a higher education institution.
2. The following experience:
   a. supporting software applications using MSSQL databases, especially higher education administrative systems
   b. with Windows operating system script languages (such as PowerShell) for systems and database administration
   c. with Windows system administration with Windows failover cluster and advance firewall configuration
   d. with clustering, load balancing, mirroring, log shipping, and replication technologies to provide high availability systems
   e. Understanding of common system administration technologies used by database applications such as backups firewall settings, and event monitoring.
3. Working knowledge of relational data structures
4. The following skills:
   a. strong customer service skills
   b. strong project, analysis, research, and problem-solving skills
   c. excellent interpersonal communication skills
5. Ability to:
   a. work independently and in a collaborative team environment
   b. leverage Microsoft Word, Visio, and Excel
   c. learn quickly new technologies and changing business requirements
   d. analyze and communicate detailed complex technical concepts verbally and in writing to all audiences

Work Hours

Core Hours: 8:00am-4:30pm Monday through Friday; occasional weekend and evening hours as business needs dictate

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:

1. Remain at a workstation for extended periods.
2. Distinguish colors on a monitor.
3. Effectively communicate on a daily basis.

Proposed Starting Date

January 2025

Required Applicant Documents

Resume
Reference List

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Optional Applicant Documents

Transcripts - See Special Instructions to Applicants for additional options
Certification of Retirement Annuity

Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

If you are using education to qualify, then college or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline.

Transcripts and/or military service documentation may be faxed or mailed to Human Resources by the application deadline:

Fax: 309.438.0011, Attn: Kira Shelton
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired, out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois driver’s license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.

Contact Information for Applicants

Kira Shelton
Human Resources
kgshelt@ilstu.edu 
(309) 438-2120

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.