MRI Clinical Applications Specialist
Remote
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Job Description SummaryAs an MRI Clinical Applications Specialist (CAS), you will be supporting the GE imaging applications team. You will deliver clinical and operational expertise by providing excellent education and training supporting the MRI modality.
As a clinical expert, you will be responsible for enhancing the customer experience by supporting our commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions. The Clinical Applications Specialist will be supporting the following states: MA, CT, RI, NH, VT
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job Description
As a clinical expert, you will be responsible for enhancing the customer experience by supporting our commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions. The Clinical Applications Specialist will be supporting the following states: MA, CT, RI, NH, VT
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job Description
Essential Responsibilities:
- Develop product, clinical, and software knowledge, skills, and competence within the MRI modality.
- Correlates theoretical knowledge with clinical and product information to provide clinicians with the knowledge and the skills to obtain optimal performance from their GE Healthcare equipment.
- Provides pre-sale product clinical evaluations and/or educational sessions to potential customers in partnership with customers, develop and administer clinical training to the end-user personnel aligned with Sales Order Agreement (SOA) to deliver excellent clinical education to achieve high Net Promotor Scores (NPS).
- Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the SOA/terms and conditions.
- Drive realization of revenue thru execution of on-site or remote clinical education delivery. Produce comprehensive, consistent and timely completion of documentation requirements from pre through post training.
- Provide ongoing post-installation training and support as needed over the lifecycle of the product.
- Maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to the Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issue or how to improve the quality of the product or overall product offerings.
Qualifications/Requirements:
- Associate’s degree or equivalent and minimum of 3 years technical/clinical industry experience.
- ARRT or equivalent specific MRI modality certification.
- Comfortable in a clinical/patient environment.
- Proficient use of software applications, such as, Windows Outlook, Word, PowerPoint, and Excel and navigating other computer and web-based tools (intranet/internet/apps).
- Ability to learn specialized industry specific software and provide digital education and training solutions.
- Will be required to register with one …
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401(k) Plan Accident Insurance Dental Medical Paid Time Off Tuition reimbursement Vision
Tasks- Maintain customer relationships
Clinical applications Clinical Education Clinical expertise Clinical Training Customer relationships Product Knowledge Project Management Sales Software
Experience3 years
Education Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9
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