Mortgage Loan Processor

About the team

Zillow Home Loans provides customers with a streamlined option for their home financing needs. By utilizing Zillow's home-buying expertise and cutting-edge technology, we’re working to create an easier, smoother ‘check-out’ experience in the real-estate transaction.

About the role

Join the Zillow Home Loans team and play an active role in helping homeowners with loan options and excellent customer service. As a member of the Loan Processing team, you will review loan file documentation, including credit, employment, income, and assets within a Mortgage Loan being processed, to direct all loan fulfillment efforts from the point of submission for Initial Underwriting Decision to Final Approval.

You Will Get To:

• Review documents for data integrity to ensure eligibility for each loan program (Conventional, FHA, or VA) and check borrower qualifications before submitting the loan for underwriting
• Update necessary data points into the Loan Origination Software (LOS) and Point of Sale (POS) system in a timely and efficient manner
• Maintain and update loan data records in LOS/POS and various file progress reports
• Work closely with Loan Originators and Underwriters to document and complete loan files for underwriting submission(s) and obtain full underwriting approval
• Onboard third-parties such as credit reporting agencies, Appraisal Management Companies (AMCs), title companies, etc. to minimize the cycle time from conditional to final approval
• Communicate information requirements to customers via the customer portal
• Maintain company service level and turn-time standards
• Provide support as necessary to facilitate the origination and fulfillment of mortgage loans
• Work closely with Closers to document files adequately for closing consummation

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington the standard base pay range for this role is $22.80 - $34.20 Hourly. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• A minimum of 3 years prior experience in mortgage loan …