Mortgage Disclosure Analyst
Remote-USA
About the team
As a part of the Zillow Home Loans team, you will play an active role in providing best-in-class service to help customers achieve an optimal closing experience. As a Post-Closing CD Specialist, you will help reconcile the final version of the Closing Disclosure, including post-funding revisions, to ensure we’re providing each customer an exact record of their mortgage transaction, and meeting all compliance requirements.About the role
• Develop a thorough understanding of company Loan Origination System (“LOS”)
• Review and ensure accuracy and data integrity required for the issuance of the Closing Disclosure and Loan Estimate
• Maintain an accurate record of communications and/or actions related to the disclosing process in the conversation log of the applicable loan file
• Maintain efficient levels of service and follow regulatory timelines associated with the completion and dissemination of loan disclosures verified through the recording of events in LOS tracking system
• Deliver mortgage loan disclosures in a secure and accurate manner
• Maintain confidentiality and privacy of customer and employee information
• Ability to work overtime as needed
Who you are
· Knowledge of mortgage compliance regulations for conventional, FHA, USDA, and VA loan programs
· Familiarity with LOS Encompass is strongly preferred
· Knowledge of Microsoft Office Product Suite
· High school diploma or general education degree
· Ability to self-direct and adapt to changing timelines/deadlines
· Ability to multi-task and succeed in a fast-paced environment
· Excellent oral and written communication skills along with customer service orientation
· Ability to compute rates, ratios, percentages and to draw and …
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Limited exceptions for certain states Must identify physical location Remote position U.S. employees may live in any of the 50 United States, with limited exceptions
Benefits/PerksCompetitive base salary Comprehensive medical, dental, vision, life, and disability coverages Dental Disability coverage Eligible for equity awards Equity awards Family benefits Life Insurance Medical Paid Time Off Parental leave Remote position Retirement contributions Vision
Tasks- Ensure data accuracy
- Maintain confidentiality
Communication Communications Compliance Confidentiality Customer service Data integrity Employee Experience Encompass Innovation Intellectual property Microsoft Office Mortgage compliance Problem-solving Real Estate Word
EducationCommunications General Education Degree High school diploma
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-11 UTC-12 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9