Microsoft Exchange/Messaging Engineer

The Microsoft Exchange/Messaging Engineer supports the Peace Corps in Washington, DC. As part of the Office of the Chief Information Officer (OCIO), this position focuses on providing expert level development, operations and maintenance, engineering and architecture design, integration, and testing services for the Peace Corps Exchange and Messaging systems. The position requires in-depth knowledge of Microsoft-based infrastructure design and development, messaging and directory services best practices, and advanced knowledge of systems administration, operations, and management. The Microsoft Exchange/Messaging Engineer should have expert-level experience planning, documenting, installing, managing, monitoring, and troubleshooting high-availability Exchange Server 2016 and 2019 environments and will be expected to be able to comfortably configure aspects of the Microsoft Enterprise Exchange in support of Peace Corps users across multiple AD domains to provide messaging support. This position is remote to the Washington, DC area.

Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental – Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays.

As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.   

ESSENTIAL REQUIREMENTS

• Must be able to maintain a Peace Corp Clearance for access to facilities, equipment and property. 

• Relevant certifications (e.g., Microsoft Certified: Exchange Server, Intune, or Azure) 

• A minimum of a Bachelor’s degree and at least six (6) years of experience supporting, designing, migrating, troubleshooting, and optimizing Microsoft Exchange and related enterprise services. 

• 6-8 years of technical experience with installation, upgrades and maintenance of various server and network support systems preferred. 

• At least 6-8 years of experience in designing, implementing, and managing Microsoft Exchange and Office 365 environments. 

• Thorough working knowledge of Windows Server 2019 and 2022. 

• Ability to identify and troubleshoot server performance issues using native Windows Server tools and utilities. 

• Maintain a “forward-looking” posture and work with management to plan for future upgrades, including Exchange migration to the newer versions. 

• Strong experience with Exchange 2019, planning, deploying, and migration, including experience with mailbox server failover and cluster management. 

• Experience with PowerShell commands needed to manage Active Directory features, roles, mailboxes, performance, and troubleshooting. 

• Experience identifying the need for any Active Directory system reconfigurations (minor or significant). 

• Extensive knowledge of AD architecture - databases and logs, mail routing, and protocol support. 

KEY DUTIES AND RESPONSIBILITIES

Essential Duties and responsibilities include the following. Other duties may be assigned. 

• Supports the overall health of technologies associated with the Enterprise Messaging environment. 

• Provides Microsoft Enterprise Exchange operational configuration management support. 

• Provides Cisco IronPort technical expertise in the management, maintenance, and problem resolution. 

• Monitors the health of Messaging systems with provided event management tools. 

• Implements monitoring tools thresholds and conduct proactive event remediation. 

• Ensures that any latency is identified and mitigated/remediated upon discovery in accordance with required response times. 

• Identifies and troubleshoots server performance issues using native Windows Server tools and utilities. 

• Monitors availability of system upgrades. 

• Creates and maintains knowledge base, configuration, and support documentation. 

• Creates documentation, diagrams, and flowcharts detailing automation and orchestration processes. 

• Ensures the stability and integrity of Active Directory, MS Exchange 2013/2016, MS Skype, and other MS technologies. 

• Maintains Active Directory/Exchange management/administration. 

• Supports and monitors Active Directory replication in multi-site environment. 

• Manages Group Policy; Manages Active Directory trusts. 

• Conduct Exchange and Active Directory scripting and PowerShell. 

• Manages and maintains Active Directory and Exchange backup and disaster recovery. 

EDUCATION AND EXPERIENCE

A minimum of a Bachelor’s degree and at least six (6) years of experience supporting, designing, migrating, troubleshooting, and optimizing Microsoft Exchange and related enterprise services. 

6-8 years of technical experience with installation, upgrades and maintenance of various server and network support systems preferred. 

At least 6-8 years of experience in designing, implementing, and managing Microsoft Exchange and Office 365 environments. 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.  Exposed to general office noise with computers printers and light traffic. 

EOE including Disability/Vet  

The estimated pay range for this role is $107.4K to $138.5K, with the final offer contingent on location, skillset, and experience. 

CNI offers a comprehensive benefits package that includes:

• Medical

• Dental

• Vision

• 401(k)

• Family Planning/Fertility Assistance

• STD/LTD/Basic Life/AD&D

• Legal-Aid Program

• Employee Assistance Program (EAP)

• Paid Time Off (PTO) – (11) Federal Holidays

• Training and Development Opportunities

Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).