MiCAL Crisis Line Clinical Supervisor
Pontiac, Michigan, United States
Master’s Degree in the Human Services field and Professional licensure in the State of Michigan required
Base Pay: $33 - $36 hourly ($34 - $39 with shift differentials)
Shift: 12:00 am - 8:00 am Saturday - Sunday
About you:The ideal MiCAL Crisis Line Clinical Shift Supervisor is a strong leader with self-discipline, outstanding problem-solving skills, and dedication. The ideal candidate would thrive while supporting a fully remote staff helping individuals in crisis.About us: Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness, and more.Day in the Life- Provide crisis support to MiCAL Crisis Specialists
- Administrative functions, such as supervision meetings, payroll, shift scheduling, and debriefing
- Training and Development of Staff, including monitoring calls and online training.
- Oversee daily MiCAL operations, including tasks of the MiCAL Crisis Specialists and call activities.
- Provide support to MiCAL Crisis Specialists and ‘back up’ support, as needed.
- Provide review and support to calls involving Imminent Risk and Involuntary Emergency Rescues.
- Collaborate with other Common Ground programs, crisis safety-net providers, PIHP’s, emergency departments, etc. to support callers.
- Assess crisis and personal/family needs to determine services and referrals.
- Maintain high level of confidentiality while performing all duties
- Fulfill any additional duties as assigned
- Permanent year-round Michigan residency
- Master’s Degree in the Human Services field
- Professional licensure in the State of Michigan (LLMSW, LMSW, LLPC, LPC, LLP, or TLLP)
- Minimum 3 years of experience in Crisis Services, preferred
- Certification in at least one of the following is preferred; CAADC, CAC-R, CCDP, CCDP-D
- Experience with persons with co-occurring mental illness and substance use disorder.
- Standard met for Mental health Professional and Child Mental Health Professional.
- At-home high speed internet on a private network.
- A private, HIPAA compliant, dedicated office space.
- Non-Profit mission-driven, person-focused environment
- 100-hour Crisis Intervention training
- Opportunity for professional growth
- Team oriented environment
- An organizational culture of mental and behavioral health support for all
- Generous Paid Time Off
- Shift premiums
- Employer-sponsored benefit and wellness plans (including 16% fringe pay, Calm App, etc.)
- Competitive wage
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Job Profile
Fully remote Fully remote staff Michigan residents only
Benefits/Perks100-hour training opportunity Competitive wage Employer sponsored wellness plans Fully remote Generous paid time off Opportunity for professional growth Paid Time Off Shift premiums Wellness plans
Tasks- Administrative functions
- Assess needs
- Collaborate with programs
- Maintain confidentiality
- Oversee daily operations
- Provide crisis support
- Training and development
Administration Collaboration Confidentiality Co-occurring disorders Crisis Intervention Mental Health Problem-solving Substance use Supervision Training Training and Development
Experience3 years
EducationMaster’s degree in human services
CertificationsCAADC CAC-R CCDP CCDP-D LLMSW LLP LLPC LMSW LPC TLLP
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9