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MiCAL 988 Crisis Line Clinical Shift Supervisor

Pontiac, Michigan, United States

MiCAL 988 Crisis Line Clinical Shift Supervisor
  • Must be a permanent year-round resident in the state of Michigan
  • Master’s Degree in the Human Services field and Professional licensure in the State of Michigan required
  • Base Pay: $33 - $36 hourly + shift premiums
  • Shifts: 
    • Full-Time Afternoon/Evening: Sunday - Thursday 4:00 pm - 12:00 am
    • Part-Time Midnight/Overnight: Saturday and Sunday 12:00 am - 8:00 am
    • Part-Time Afternoon/Evening: Friday and Saturday 4:00 pm - 12:00 am
About you:The ideal MiCAL Crisis Line Clinical Shift Supervisor is a strong leader with self-discipline, outstanding problem-solving skills, and dedication. The ideal candidate would thrive while supporting a fully remote staff helping individuals in crisis.About us: Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness, and more. Day in the Life 
  • Provide crisis support to MiCAL Crisis Specialists
    • Administrative functions, such as supervision meetings, payroll, shift scheduling, and debriefing
    • Training and Development of Staff, including monitoring calls and online training.
    • Oversee daily MiCAL operations, including tasks of the MiCAL Crisis Specialists and call activities.
    • Provide support to MiCAL Crisis Specialists and ‘back up’ support, as needed.
    • Provide review and support to calls involving Imminent Risk and Involuntary Emergency Rescues.
    • Collaborate with other Common Ground programs, crisis safety-net providers, PIHP’s, emergency departments, etc. to support callers.  
    • Assess crisis and personal/family needs to determine services and referrals.
    • Maintain high level of confidentiality while performing all duties
    • Fulfill any additional duties as assigned
What you need to apply
  • Permanent year-round Michigan residency
  • Master’s Degree in the Human Services field
  • Professional licensure in the State of Michigan (LLMSW, LMSW, LLPC, LPC, LLP, or TLLP)
  • Minimum 3 years of experience in Crisis Services, preferred
  • Certification in at least one of the following is preferred; CAADC, CAC-R, CCDP, CCDP-D
  • Experience with persons with co-occurring mental illness and substance use disorder.
  • Standard met for Mental health Professional and Child Mental Health Professional.
  • At-home high speed internet on a private network.
  • A private, HIPAA compliant, dedicated office space.
    What makes us different
    • Non-Profit mission-driven, person-focused environment
    • 100-hour Crisis Intervention training
    • Opportunity for professional growth
    • Team oriented environment
    • An organizational culture of mental and behavioral health support for all
    For your hard work
    • Generous Paid Time Off
    • Shift premiums
    • Employer-sponsored benefit and wellness plans (including 16% fringe pay, Calm App, etc.)
    • Competitive wages
    Our MissionHelping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.   Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability, or veteran status, among other factors.  Find out more at https://commongroundhelps.org

     Click here for full job description: MiCAL Crisis Line Clinical Shift Supervisor - Job Description.pdf Apply

    Job Profile

    Regions

    North America

    Countries

    United States

    Restrictions

    Must be a permanent year-round resident in Michigan

    Benefits/Perks

    Employer-sponsored benefits Generous paid time off Opportunity for professional growth Shift premiums

    Tasks
    • Administrative functions
    • Assess crisis and personal needs
    • Collaborate with other programs
    • Oversee daily operations
    • Provide crisis support
    • Training and Development of Staff
    Skills

    Confidentiality Crisis Intervention Crisis Support Supervision Training and Development

    Experience

    3 years

    Education

    Master’s Degree in Human Services

    Certifications

    CAADC CAC-R CCDP CCDP-D

    Timezones

    America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9