Metro Field Tech - New Grad

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

How You Will Contribute:

Reporting to Jason Wissman and Rich Nautel, Ciena’s Metro Technicians perform tasks relevant to the addition and removal of optical, DCN, power, etc. equipment on live and non-live networks. The team operates in a highly reliably motion, reinforced by a team culture that every person contributes and has the authority to highlight areas of concern. Swarming to solve problems is an everyday occurrence. Every person brings a unique skill set to the team and the team uses that uniqueness to become stronger and better able to serve the customer.

• Assist in Basic Testing of associated hardware to support successful job completion with high quality while meeting or exceeding customer expectations

• Take direction from Project Managers, Site Leads and Remote Testers

• Complete and submit time and expense reporting and project documentation (redlines and EDPs) in a timely and accurate manner

• Read and become familiar with all the requirements for each job ad written in the Job Methods of Procedure prior to job kickoff meetings

• Assure that all job materials, IRM, tools, and test equipment are on-site and accounted for prior to the start of each job

• Remove trash and debris from job sites daily, making sure all job materials are removed prior to trash removal

• Safely operate company owned and rented vehicles

• Install/remove components with live networks including Ladder rack, fiber raceway and rack/cabinet

• Perform lacing for power cabling and signal cabling

• Focus on fiber for running/cleaning/removing fiber patch cords and terminating to FDPs (Fiber Distribution Panels)

• Perform rectifier/PDU installations/removals

• Analyze Engineering Design Packages (EDP) and Visio Drawings

• Perform on-site physical audits, and in-process or final quality inspections (Virtual Audits)

• 75-100% US Travel is required for this role. When you are on a job, you will likely be traveling. We do work to keep you in your home market when we can, but that is not always possible. There will be opportunities for PTO and breaks, as well as some weekends at home. Details to be further discussed during interview.
   

The Must Haves:
 

Candidate/incumbents must meet the minimum qualifications as detailed below or have a combination …