Merchandising Manager

About Kojo

It's time to build. Whether it's creating more housing, upgrading our infrastructure, or adapting to climate change, one thing is clear: the construction industry is at the center of solving our biggest problems. We’re making buildings cheaper and easier to build by transforming the way commercial construction companies buy their materials. Join us.

Founded in 2018, Kojo is now one of the fastest-growing construction technology companies in the world. Construction accounts for $10 trillion in global spend annually and we can’t live without its output - our roads, schools, hospitals, and offices. Despite this, there’s been very little innovation over the past 70 years in how materials - which constitute up to 40% of project costs - are bought and sold. This is our opportunity.

We’re seeking a collaborative and detail-oriented Merchandising Manager who will play a pivotal role in transforming our extensive electrical catalog, while leveraging data insights to identify commonly ordered parts. This role involves inspecting and refining our catalog to ensure it meets customer expectations, adjusting catalog items to meet industry standards, and developing an industry-standard taxonomy for efficient procurement. 

This role requires a deep understanding of customer needs and empathy to ensure the catalog is intuitive, clear, and usable, driving user satisfaction and operational efficiency. This role reports to our Chief Operating Officer and will work closely with our customers, Product, Design, Engineering, and Data Science teams.

About the Role

This role will include:

• Revising our existing catalog structure to ensure it meets industry standards, including working through a queue of items from our catalog that are in need of refinement

• Refining an electrical products generics catalog to help improve customer search, sourcing, and analytics

• Developing our taxonomy to ensure it meets industry standards and unblocks product development, including browsing and analytics products

• Continuously adjusting linked and related items to build out improved procurement workflows

• Collaborating closely with Product, Design and Engineering as an electrical products expert

About You

What you’ve accomplished:

• 4+ years working for an electrical supplier or distributor in merchandising, sourcing, ecommerce, or other customer-facing roles requiring deep product knowledge

• Expert knowledge of electrical products

• Strong attention to detail

• Ability to deliver and receive feedback, track record of continuous improvement efforts in support of the customer experience

What you care about:

• Innovation: You seek to understand the truth behind problems and find solutions to them and you are determined to transform …