Meeting Experience Technology Manager - Remote

At the American Cancer Society, we're leading the fight for a world without cancer. Our employees and 1.5 million volunteers are raising the bar every single day. We actively seek candidates from diverse backgrounds including communities of color, the LGBTQ community, veterans, and people with disabilities. The greater the diversity of our people, the better we can serve our communities.

The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.

The PROFESSIONAL plays a key role in advancing the American Cancer Society’s vision to end cancer as we know it by ensuring that the stories that we tell about our work are heard loud and clear through creating successful, engaging, and on-brand virtual, in-person and hybrid events. From small meetings to large conferences, this position ensures each event has impact and the technology used creates a seamless experience for attendees to engage with the American Cancer Society. To that end, they will assess the meetings/events requirements, propose the technology used and execute tasks to meet the goals set forth by the event business owner. They will also work to create compelling attendee experiences while searching for ways to innovate and evolve solutions. They serve as ACS’ system administrator for event-related SaaS applications and are the first-level support for virtual and attendee management platforms. This position has autonomy to provide information and drive resolution for issues consistent with company policies and performance standards.

***This is a remote role that can be home based anywhere in the United States. This position includes high technology component. The role will serve as ACS’ system administrator for event-related SaaS applications and are the first-level support for virtual and attendee management platforms. ***

MAJOR RESPONSIBILITIES

Meeting Management Operations

• Works closely with Sr. Meetings Manager to provide support in planning and implementation of effective virtual, hybrid and in-person events.

• Assists to develop the strategy and delivers the attendee registration experience, mobile applications, and other event technologies as required; works with Manager, internal digital and creative teams, and external vendor partners to create and execute plans that align to the strategy and overall program goals.

• Manages, builds, and designs meeting registration websites and mobile apps to ensure branding, content, aesthetics, and technical functionality conveys meeting stakeholder vision, objectives, and functionality needs.

• Ensures accurate platform setup and new feature implementation …