Medical Records Retrieval Specialist

Hi, we're Oscar. We're hiring a Medical Records Retrieval Specialist to join our Risk Adjustment team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

The Specialist, Risk Adjustment for the Affordable Care Act (ACA) line of business supports the Risk Adjustment team and management to meet communicated personal and departmental goals, deadlines set forth by Centers for Medicare & Medicaid Services (CMS) and Health and Human Services (HHS) , and be active and engaged in establishing Risk Adjustment processes. You will provide support  to our daily operations and deliverables related to our Retrospective and/or Prospective Risk Adjustment Programs.

You will report to the Director, Risk Adjustment.

Work Location:

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.

If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.

You must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $28.85 - $37.86 per hour. The base pay for this role in all other locations is: $25.96 - $34.07 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 10 days per year.

Responsibilities

• Support daily operations about Risk Adjustment including: medical record retrieval, provider outreach, researching contact information, creating provider level reports and presentations. 
• Maintain a grasp of our medical records inventory and deliverables to ensure we are keeping/exceed pace against goal
• Make outreach to internal and external partners to improve our ability to hit retrieval goals
• Represent Risk Adjustment to our internal and external partners and help influence positive outcomes
• Support team with overseeing, tracking, and status of our inventory
• Develop an in-depth understanding of daily workflows at Oscar
• Become acquainted with internal tools and technical processes, and highlight areas of opportunity for improvement
• Support your manager by guiding decisions on an ongoing basis
• Compliance with all applicable laws and regulations
• Other duties as assigned

Qualifications

• Bachelor’s degree in a relevant field of study or commensurate work experience. 
• 1+ years experience in chart retrieval or provider outreach
• 1+ years of experience in Healthcare Operations
• 2+ years of experience being held to and accomplishing goals

Bonus Points

• 1+ years of experience in risk adjustment

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. 

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Notice to Job Applicants.