Medical Records Associate

Medical Records Associate

About Thriveworks
Thriveworks is one of the leading mental healthcare companies in the USA, with over 2,800 employees, and was founded by and is still led by clinicians. Having just launched a new vision to be America’s most valued mental healthcare company, where our teams can fulfill their purpose and do their best work, where clients are treated with warmth and respect, and where communities benefit from access to high-quality care to heal and thrive in life, this company is ready for a new chapter.

About the Job

The role of the Medical Records Associate is to manage and fulfill the requests for medical records for Thriveworks clients, third parties, subpoenas, and payors. 

Compensation: $19.50 per hour

Key Responsibilities

• Review and respond to medical records requests for client information.

• Ensure the protection and proper distribution of any protected or confidential information.

• Ensure accurate and timely responses to requests.

Basic Qualifications

• Ability to utilize various computer programs.

• Willingness to learn new systems and procedures.

• Self-motivated organizational skills, with the ability to follow a priority structure.

• Excellent communication skills, with a good sense of humor.

• Thrive in a remote-only work environment as part of a team and independently.

Preferred Qualifications

• Bachelor’s Degree or work-related equivalent. 

• 1 year of experience with medical records requests or similar.

• Knowledge of electronic health records programs.

• Ability to work independently or collaboratively.

• Working knowledge of healthcare privacy laws, such as HIPAA.

Career Progression

Potential career path at Thriveworks: 

• Senior Medical Records Associate

• Medical Records Supervisor

• Manager, Medical Records 

• Director, Medical Records

Benefits

• An amazing team culture

• Professional development & advancement opportunities

• 401K with 3% employer match

• Healthcare, Dental, Vision, and life insurance benefits

• Professional EAP program for team members & household

• Additional coverage options available such as Short Term Disability, Long Term Disability, Group Accident Insurance

Successful Thriveworks employees believe in our mission to help people live happy, healthy lives. They also embody our core values, which focus on the ability and willingness to adapt, raise the bar, act with integrity, achieve our goals, and work well together. If you think you fit the bill and belong on our team, apply today!

Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team.

Interested in joining Team Thriveworks? We're thrilled to meet you!

With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team:

• Our recruiters and other team members will only email you from thriveworks@myworkday.com or an @thriveworks.com email address.
• Our interviews will take place over Google Meet (not Microsoft Teams or Zoom)
• We will never ask you to purchase or send us equipment.

If you see a scam related to Thriveworks, please report to infosec@thriveworks.com. You can contact employment@thriveworks.com with any questions or concerns.

Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team.

By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.