Medical Mgmt Social Worker II
Richardson Texas HQ (1001 E. Lookout Drive), United States
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
Job SummaryThis position is responsible for working with members, member families and physicians on health issues including complex cases. Will assist the member and/or their family by identifying resource needs, including but not limited to financial, transportation and/or helping with locating support groups, as applicable. Evaluate the psychosocial and emotional needs of members with ongoing and/or situational medical concerns through coaching, education, and support for low acuity emotional needs. Coordinating referrals for behavioral health services when their emotional/mental health needs are more chronic in nature. Will assist the member in both inpatient or outpatient settings and will provide discharge planning assistance, as appropriate, during an inpatient stay.JOB REQUIREMENTS:
- Master Degree in one of the following Behavioral Health areas: Social Work, Psychology, Human Services, with current unrestricted clinical license/certification in good standing in the state(s) of operation.
- 1 year of utilization management, discharge planning or managed care experience.
- Customer service oriented.
- PC proficiency to include Word, Excel, and database experience.
- Current valid driver's license and transportation.
- Verbal and written communication skills.
- Ability to remain at a workstation and perform computer entry for long periods of time, as required.
- Skills to handle multiple priorities and manage communications professionally to achieve issue resolution with customers, employees, or management.
PREFERRED JOB REQUIREMENTS:
- 2 years experience of direct clinical care to the consumer .
- 2 years of utilization management, discharge planning or managed care experience.
- 3 years of clinical practice experience, complex case management.
- Certified Case Management credentialing and /or ACM certification.
- Provider side insurance experience.
- Familiarity with ancillary services including Home Health Care (HHC) or Skilled Nursing Facility (SNF).
- Bilingual in English/Spanish or English/Polish.
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Pay Transparency Statement:
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
HCSC Employment Statement:
We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Base Pay Range$60,300.00 - $133,400.00 ApplyJob Profile
401(k) savings plan Annual Incentive Bonus Curated development plans Disability Insurance Employee Assistance Program Employee Referral Process Health and wellness benefits Incentives Inclusive workplace Life Insurance Meaningful benefits Paid holidays Paid parental leave Paid Time Off Pension plan Professional development Purpose-driven company Supplemental life insurance Tuition reimbursement
Tasks- Assist members and families
- Case management
- Coordinate referrals for behavioral health services
- Discharge planning
- Evaluate psychosocial needs
- Issue resolution
- Planning
- Provide discharge planning assistance
- Utilization Management
Behavioral health Benefits Bilingual Bilingual (English Bilingual Polish Bilingual (Spanish) Business Case Management Clinical Care Clinical Practice Coaching Communication Communications Customer service Database Database experience Database Management Discharge planning English Excel Health care Human services Insurance Managed Care Management Microsoft Excel Microsoft Word Nursing Organization PC PC Proficiency Planning Psychology Social Work Spanish Utilization management Wellness Word Written communication
Experience1-3 years
EducationBusiness Communications English Master's degree Nursing
CertificationsACM certification Certified case management Clinical license
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9