Medical Billing Coordinator

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

LifeStance Health Values

• Belonging: We cultivate a space where everyone can show up as their authentic self.

• Empathy: We seek out diverse perspectives and listen to learn without judgment.

• Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.

• One Team: We realize our full potential when we work together towards our shared purpose.

ROLE OVERVIEW:

Responsible for accurate, detailed, and thorough medical billing processes.  Working in coordination with the team Lead, the Supervisor and Management. The coordinator will work collaboratively with patients and office team members to ensure that billing practices are complete and accurate. The ideal candidate will be someone who has a strong desire to work individually while meeting the needs of a national organization. An important key requirement is the self-accountability to drive success in a virtual team environment. This position is a remote role with the ability to sit within any US locality.

COMPENSATION: $19.40-21.00/hour

KEY RESPONSIBILITIES:

• Perform duties as assigned in a professional demeanor, which includes interacting with insurance plans, clinics, patients, and team members as needed

• Maintain current information on correct and lawful practices for billing payers 

• Participate in the daily RCM processes, monitoring for accurate and timely completion of team duties

• Maintain up to date information on RCM process with National SOPs, processes, and policies

• Utilize all available job aids, websites, programs, and resources provided

• Support leadership with daily, weekly, monthly reporting needs as required 

• Maintain department daily productivity goals in completing a set number of accounts while also meeting quality standards as determined by leadership

• Identify and communicate with Team Lead / Supervisor any issues including system access, payor behavior, account work-flow inconsistencies or any other RCM related opportunities

• Other duties as needed

SKILLS AND EXPERIENCE:

• High school diploma or GED equivalent required

• Minimum of two years of medical facility or medical office billing experience 

• Ability to work both in a team environment and independently 

• Experience utilizing Microsoft Office products including Outlook, Excel, and Teams

• Experience with automated billing systems preferred 

• Knowledgeable of full revenue cycle processes, with insurance companies, Medicare and Medicaid

• Strong attention to detail

• Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture

• Qualified candidates must be legally authorized to be employed in the United States 

• LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. 

LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.