Medical Assistant - Mental Health - USA - IL - Remote

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

The Opportunity

The Medical Assistant works to ensure the highest quality virtual care experience for our members and clinical team.  In conjunction with other clinicians, the Medical Assistant contributes to products and services that relate to the delivery of efficient virtual care to Teladoc Health members.

Responsibilities

Administrative Duties include:

• Reviewing intake records for completeness
• Transfer information to Electronic Health Record (EHR)
• Scheduling appointments
• Assessing video readiness
• Communication with other health care team members
• Communication with members
• Maintain health information in compliance with corporate and federal regulations
• Others duties as assigned

Clinical Duties include:

• Taking full history including medications
• Documenting biometric screenings
• Identify preventative measures needed
• EHR chart preparation prior to visit
• Assist nursing staff in preparing care plans
• Other duties as assigned

Candidate Profile

• Customer service experience required
• Mental Health experience preferred
• Medical Scribe experience preferred
• Bilingual in Spanish and English preferred
• EHR experience preferred
• Video conferencing experience preferred
• Proficient computer skills, specifically with Microsoft software
• Strong time management skills
• Ability to effectively manage multiple, competing priorities
• Excellent verbal and written communication skills
• Ability to work independently and as part of a high performing team
• Ability to thrive in fast-paced work environment in a growing company

Education Requirements

• Medical Assistant Certification required
• High school diploma required, 2+ years of college preferred
• 2+ years Medical Assistant Experience
• LPN/LVN, Nursing …