Medical Assistant (Duxbury, Massachusetts) - Duxbury, Massachusetts

Nice to meet you, we’re Vesta Healthcare

Vesta Healthcare is a startup with a simple mission: Delivering extraordinary outcomes by unlocking the power of caregivers.  We enable people with personal assistance to thrive at home, in their community by assuring their caregivers have the resources, data, and support they need.  We achieve this through a combination of analytics, technology, services, and deep healthcare expertise. 

Vesta Primary Care “VPC” is Vesta’s division that specializes in primary care. We focus on older adults with long-term, geriatric care needs. Our practice serves patients in need of chronic care management, often home-bound, who benefit from a primary care provider who makes house calls. In Massachusetts, we operate as both home-based primary care and host an in-person medical office in Duxbury.  We help individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the care team. We use a combination of in-person and virtual care to provide primary care to our patients. 

We seek team members who are passionate about caring for older adults and collaborating with their caregivers to provide a team-based approach to care. Our team members are patient-centered optimists who always focus on doing what’s best for patients and their caregivers. Our team goes the extra mile to ensure tasks related to patient care are complete, timely and thorough. We see ourselves as being here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things, like time with one another.

The Medical Assistant Role:

Medical Assistants are critical teammates for our primary care practice. Their role focuses on serving patients at bedside, in the medical office and behind the scenes. The VPC Duxbury Medical Assistant will work in our Duxbury clinic 5 days a week and in the field when necessary. They will facilitate critical patient-related tasks, ensuring that patients and families have both the services and information they need to support chronic care needs. 

A Medical Assistant will be a patient-centered individual who enjoys assisting a clinical team in coordinating patient care. They enjoy performing outreach and speaking with older adults and their caregivers. The ideal Medical Assistant is detail oriented, is driven to complete tasks with quality and completeness and enjoys the feeling of a clear task list. This individual prioritizes providing high quality, timely care and sees this as their purpose. 

The ideal teammate would be able to:

• Serving as an extension of the Primary Care Provider by facilitating telemedicine appointments in the field, when the PCP is working remotely
• Coverage for “front office” functions, such as answering phones, rooming patients and conducting other administrative tasks 
• Conducting back office support such as filling out forms, facilitating orders and referrals, engaging in patient related conversation at the direction of and under the supervision of a clinical practitioner, scheduling appointments, and other activities as needed
• Performing health screenings by phone or in person
• Taking vital signs and performing appropriate bedside clinical procedures
• Chart preparation and bedside scribe functions 
• Perform precise data entry within the electronic medical record, as appropriate for scope of practice; ensure data quality and accuracy
• Maintaining up to date medical records, ensuring communication is documented and flows through the electronic medical record 
• Performing EKGs, phlebotomy and specimen collections including labeling, centrifuging and preparing samples for transport
• Provide practice support including: contacting members, caregivers, and care team members as directed, work closely with the clinical team to improve the health and care of our members
• Coordinate care for patients of the practice
• Answer phones and serve the front desk with a smile and customer service orientation
• Other administrative support
• Up to date on appropriate vaccinations 

Would you describe yourself as someone who has:

• The ability to work Monday - Friday, 8:00 am to 5:00 pm pm EST 
• Fluency in English and Spanish/Mandarin/Cantonese (writing, reading and speaking) (preferred)
• A National or State Medical Assistant Certification required. 
• The ability to travel within the designated service area and reliable transportation, including to locations with limited access to public transportation; valid driver's license and proof of liability and property damage insurance on vehicle is required
• A minimum of 2 years of experience working in a healthcare setting (required)
• Knowledge and understanding of medical terminology (required)
• Knowledge and understanding of chronic care management processes  (preferred)
• A customer service mindset for both internal and external customers (required)
• Medical Assistant and or Medical Scribe Certification (required) 
• A strong proficiency in computer software navigation; data entry and data cleansing
• A fundamental knowledge of Google Docs, Sheets, Slides or similar 
• A demonstrated ability to work effectively as a member of an interdisciplinary team, displaying good judgment and decision-making skills
• Ability to perform duties as assigned or requested

In addition to amazing teammates, we also offer:

• Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
• Paid vacation
• Paid Sick/personal days
• ~12 paid holidays
• One time reimbursement to set up your home office
• Monthly reimbursement for internet or other home office expenses
• Monthly gym reimbursement to be used for gyms, online classes, etc
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k plus match

Pay rate is $25.00 hourly. (The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level).

If yes, then we look forward to speaking to you!

Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law.

At Vesta, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home!
If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com, please do not respond, as there is a likelihood it could be a scam as it is not a legitimate Vesta email.  You might see things from a similar domain address, but with a slight misspelling, for example.  We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate Vesta domain. If you have any concerns that outreach might not be legitimate, please reach out to hr@vestahealthcare.com for confirmation.