Maternal Child Health / EPSDT Supervisor

AHCCCS

Arizona Health Care Cost Containment System
Accountability, Community, Innovation, Leadership, Passion, Quality, Respect, Courage, Teamwork

The Arizona Health Care Cost Containment System (AHCCCS), Arizona’s Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs and a recipient of multiple awards for excellence in workplace effectiveness and flexibility.

AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry.

Come join our dynamic and dedicated team.

Maternal Child Health / EPSDT Supervisor

Division of Managed Care Services (DMCS)

Job Location:

Address: 801 E. Jefferson Street, Phoenix, AZ 85034

All AHCCCS Employees must reside within the state of Arizona.

Posting Details:

Salary: $72,000 - $78,650

Grade: 23

Position will remain open until filled.   Job Summary:

Under the leadership of the Maternal Child Health/EPSDT Manager, this position will provide oversight and monitoring of policies, programs, and activities related to the areas of maternal health, preventive health, family planning, and Early and Periodic, Screening, Diagnostic, and Treatment programs (EPSDT), within the Division of Managed Care Services.
This includes directly supervising a team of nurse coordinators, directing and delegating work to staff, training of new employees, conducting one on one and team meetings, and identifying and supporting staff and team goals and professional development. This position will be responsible for health plan compliance reviews and activities, technical assistance provided to health plans and providers, and representing the Agency at various meetings, conferences, and events, as well as representing the MCH/EPSDT unit internally, along with, or in the absence of the manager.

Major duties and responsibilities include but are not limited to:
• Collaborate with other internal and external partners and stakeholders, including but not limited to the AHCCCS medical management, medical coding, quality management, behavioral health, and quality improvement teams, the Arizona Department of Health Services (ADHS), Department of Economic Security (DES), and community partners and coalitions.
• Interpret and evaluate policy, including taking the lead in review and development of new policies or policy updates.
• Participate in and lead health plan and provider compliance activities and reviews including, but not limited to, operational reviews, annual plans, network development, member handbooks, stillbirth supplemental payments, pregnancy terminations, and technical assistance.
• Support the MCH/EPSDT Manager in developing recommendations, issue briefs, decision forms, and other types of internal and external communication.
• Participate in Clinical Oversight Committee, Medical Director Meetings, QM/MM/QI/MCH/EPSDT Meetings, Financial Review Committee meetings, and other meetings on a regular or ad-hoc basis as needed.
• Review and analyze data provided by the health plans, internal AHCCCS data team, public health departments, or other sources to understand and interpret trends, implications, and potential actions that should be taken as a result of the data.
• Stay informed and apprised of current initiatives and issues related to women's health, perinatal health, children's, health, oral health, and family planning.

Knowledge, Skills & Abilities (KSAs):

Knowledge:
• Principles and components of the Arizona Management System/lean methodologies and concepts
• Federal regulations, state statutes, rules, and policies as related to Medicaid implementation
• Issues, challenges, and barriers related to maternal health, preventive health, family planning, children's health and oral health
• Programs and services affecting maternal and child health such as the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC), the Arizona Early Intervention Program (AzEIP), Head Start/Early Head Start, home visiting, and Vaccines for Children (VFC)
• Basic understanding of Medicaid and managed care operations and functions
• Public health concepts, recommendations, and practices

Skills:
• Technology information systems such as Microsoft and Google suite products
• Effective delegation
• Written and oral communication skills including issue briefs, summaries, emails, presentations and training, and memos
• Independent problem solving
• Forecasting potential challenges and barriers, identifying potential solutions before the problems arise
• Organization and time management
• Project and program management and evaluation

Abilities:
• Learn and apply new information independently
• Lead diverse teams and individuals with compassion, respect, professionalism, and self-awareness
• Problem solve and trouble shoot with minimal support
• Maintain an open mind, change direction, and re-evaluate decisions and procedures as needed
• Occasionally travel to the Phoenix office or a nearby location for meetings and events

Qualifications:

Minimum:
• Possession of a current license to practice as a registered nurse in the State of Arizona and four (4) years professional experience related to health programs appropriate to the assignment, which includes program planning or administration; AND Two (2) plus years of managerial experience or (2) plus years as an AHCCCS Health Care Nursing Consultant. A Master's degree in a field appropriate to the assignment may substitute for one year of the required experience.

Preferred:
• Bachelor or Master of Science in Nursing, and/or five (5) years of supervisory experience leading a quality management team or organization, and national certification in healthcare quality management.

Pre-Employment Requirements:

• Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.

• Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

Among the many benefits of a career with the State of Arizona, there are:
• 10 paid holidays per year
• Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. Learn more about the Paid Parental Leave pilot program here.
• Other Leaves - Bereavement, civic duty, and military.
• A top-ranked retirement program with lifetime pension benefits
• A robust and affordable insurance plan, including medical, dental, life, and disability insurance
• Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
• RideShare and Public Transit Subsidy
• A variety of learning and career development opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

Retirement:

Lifetime Pension Benefit Program
• Administered through the Arizona State Retirement System (ASRS)
• Defined benefit plan that provides for life-long income upon retirement.
• Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
• Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).

Deferred Retirement Compensation Program
• Voluntary participation.
• Program administered through Nationwide.
• Tax-deferred retirement investments through payroll deductions.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing careers@azahcccs.gov.

Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

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