Master Patient Index Specialist

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference

The Opportunity:

CAREER OPPORTUNITY OFFERING:

• Bonus Incentives

• Paid Certifications

• Tuition Reimbursement

• Comprehensive Benefits

• Career Advancement

• This position will pay between $15.75 - $17.65/hr based on experience

 Work Schedule

• Schedule will be Monday - Friday between the hours of 6 am to 5:30pm Eastern Time zone

The Master Patient Index Specialist ensures the accuracy and integrity of the MPI. This includes, but is not limited to, patient identifier merges, unmerges, contact moves and chart correction. Serves as the primary point of contact for medical record number questions and will work closely with Epic, registration and scheduling at all Ensemble Health client facilities.

Responsibilities:

• Manages and maintains the integrity of the computerized Master Patient Index (MPI) in support of compliance requirements, licensing/regulatory standards and patient care.

• Performs master patient index (MPI) data analysis for identifying duplicate/multiple patient files conducted via reports from the electronic medical record.

• Identifies duplicate/multiple patient files within the MPI and merges to consolidate or link in the MPI.  

• Investigates potential contact moves for accuracy. If needed correct errors in system from one patient to another for errors, registration errors, identity theft, and all unmerges, from various sources including acute care facilities and ambulatory offices to determine the validity of the contact move request.

• Merges and unmerges patient records from different facilities/departments, and resolves data issues and errors.

• Updates demographic information.  Uses note mover as needed for correcting notes.

• This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.

Minimum Education:

• Associates degree or equivalent experience

Experience We Love:

• 2 years of health information management (HIM) experience

• MS Office experience

• Proficient with Epic, required

Certifications:

• CRCR (Certified Revenue Cycle Representative) within 9 months of hire

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Join an award-winning company

Three-time winner of “Best in KLAS” 2020-2022

2022 Top Workplaces Healthcare Industry Award

2022 Top Workplaces USA Award

2022 Top Workplaces Culture Excellence Awards

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits –  We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 
• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.  
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. 

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.  Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.

This posting addresses state specific requirements to provide pay transparency.  Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

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