Marketing Research Analyst (Remote Available)

About the Job:
OneRail provides last mile delivery solutions, from dispatch to doorstep. We are seeking a data-driven and detail-oriented Marketing Research Analyst to join our Product Marketing team. This role is critical for delivering actionable insights through market, customer, and competitive research to identify market trends and customer needs. The ideal candidate will be responsible for leading both qualitative and quantitative research initiatives and supporting team members with research needs. In this role, you will leverage various research methodologies to distill insights that will guide OneRail’s product development, marketing, and pricing strategies.

In this Role, You Will:
Conduct customer, market, and competitive research; analyze data; and present insights cross-functional to inform decision-making

• Lead qualitative and quantitative research projects to understand customer preferences, market trends, and the competitive landscape within the SaaS and last-mile delivery sectors.
• Collaborate with external research firms on primary and secondary research, including market reports, surveys, focus groups, and other research methodologies.
• Continuously monitor competitors and industry trends, providing regular updates on competitive positioning and opportunities.
• Interpret complex datasets, identify patterns, and present insights through detailed reports, charts, dashboards, and presentations.
• Determine and recommend the appropriate method of research to investigate specific business issues or problems.
• Proof and edit documents and reports, including quality control for data and testing of online surveys.
• Identify new research opportunities and developing innovative research methodologies to improve the accuracy and reliability of research data.
• Track and predict market trends, particularly in last-mile delivery logistics and SaaS solutions, helping to inform future product offerings.
• Work cross-functionally with Product, Marketing, and Sales teams to gather research needs and proactively deliver insights that influence decision-making.
• Analyze customer behavior to inform marketing and product strategies, ensuring alignment with customer needs and market conditions.
• Assist product marketing and pricing managers and other stakeholders by providing insights and data analysis for various projects and initiatives.
• Ensure research insights are incorporated into business strategies.
• Continually seek to improve processes and find efficiencies.

• Bachelor’s degree in Marketing, Business, Statistics, or a related field.
• 2+ years in marketing research, preferably in B2B SaaS or logistics industries.
• 2+ years leading cross-functional teams in a fast-paced environment.
• Experience in both qualitative and quantitative research methods is required.
• Strong attention to detail, critical thinking, and problem-solving abilities, especially in translating data into actionable insights.
• Familiarity with competitive intelligence tools, market analysis frameworks, statistical analysis and research methodologies.
• Proficiency in data analysis tools, such as PowerBI, and survey platforms, like SurveyMonkey.
• Excellent verbal and written communication skills, with the ability to present complex data clearly and concisely to stakeholders with different technical backgrounds.
• Ability to manage multiple research projects simultaneously while staying organized and prioritizing workloads to meet competing deadlines. Has the agility to flex as priorities and projects require.
• A team player and true collaborator with exceptional interpersonal skills.
• Strong proficiency in Excel, PowerPoint, Word, and Outlook is required.
• Experience with Salesforce is a plus.

About OneRail

OneRail, headquartered in Orlando, FL, is the emerging leader in Final Mile delivery technology. Our OmniPoint SaaS platform uses proprietary algorithms and artificial intelligence to power efficient same-day delivery programs for major companies like Lowe’s, Pepsi, American Tire Distributors, and Advance Auto Parts.

OmniPoint is the cornerstone of OneRail’s integrated final mile delivery solution.

• Capture. Within moments of a purchase that requires same-day delivery, OmniPoint captures a shipper’s “demand signal” from their POS, ERP, or e-commerce system: what was ordered, where it is, where it’s going, and when it needs to be there.
• Optimize. OmniPoint uses these data to specify the optimal vehicle for the order’s size and weight, as well as any extra services required. OmniPoint then calculates all-in shipping costs, and optimizes delivery routing.
• Execute. Customers can direct deliveries to their own fleet, or to OneRail’s nationwide network of 12 million couriers available 24/7/365.
• Support. Deliveries can be supported as they occur by OneRail’s skilled Exceptions Assist team to handle unforeseen delivery issues on the customer’s behalf.
• Follow Up. OmniPoint enables the consumer or receiving business to track their order delivery in real time, and provide feedback through a customer-branded interface.

OneRail has been recognized by Gartner as one of the most innovative solutions in the Final Mile delivery space. We ranked in the top 100 of the Inc. 5000 list of the fastest-growing US private companies in in 2022 and 2023, and received an Inc. Best Workplace award in 2023.

Regular, Full-time Team Member Benefits

• Competitive base compensation
• Health and wellness Insurance with generous company contribution (medical, dental, vision)
• Company-paid life insurance, short-term and long-term disability
• 4% 401K match with immediate vesting of Company match
• Continuing Education Opportunities
• Flexible/Open (Uncapped) Paid Time Off (PTO) Policy for Salaried Team Members*
• Competitive Paid Time Off (PTO) Policy for Hourly Team Members*
• Generous Company-paid Holidays

Onsite Team Member Job Perks

• Relaxed environment
• Standing desks
• Recreational and Video games
• Large breakroom and lounge
• Stocked kitchen and fridges
• Cappuccino machine
• Onsite restaurant and daily food trucks
• Onsite car detailing
• Onsite dry cleaning
• Ample free parking

To view more details about what is like to work at OneRail, or to view a full list of career opportunities, please visit https://www.onerail.com/careers/