Marketing Operations Manager

ClickUp is the world’s only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform that includes project management, document collaboration, whiteboards, spreadsheets, and AI. Our dedication to enhancing productivity has earned us recognition on prestigious lists including the Forbes Cloud 100, Fast Company's Most Innovative Companies, Inc. Power Partners and #1 on two of G2's Best Software Products Lists for 2023 - #1 Project Management Product and #1 Collaboration and Productivity Product.  With our headquarters based in San Diego and a rapidly expanding global presence, we are shaping the future of work. Join our team at ClickUp, one of the fastest-growing SaaS companies worldwide, and help millions of users be more productive - saving them at least one day every week. 🦄

We're looking for a Marketing Operations Manager to architect and scale our marketing technology ecosystem, empowering our teams to deliver personalized campaigns to millions of users. As the technical backbone of our Product-Led Growth and Marketing (PLGTM) team, you'll shape how ClickUp leverages customer data to create meaningful connections at scale. The ideal candidate excels at building resilient infrastructure, developing internal tooling, documentation, and creative thinking that activates the full capability of our data and tooling stack.   The Role

• Design and implement robust marketing automation systems that handle high-volume, personalized campaigns.
• Orchestrate the integration of customer data across our marketing technology stack.
• Lead the technical strategy for email and in-app marketing initiatives.
• Create internal tooling that allows teams to streamline and automate manual process.
• Develop documentation and processes that enable marketing teams to execute campaigns efficiently.
• Partner with Lifecycle, Campaign, Product, Customer Experience, and Sales teams to optimize marketing operations.

  Qualifications

• 3+ years of marketing operations experience, ideally in tech, SaaS, b2b, or direct-to-consumer brand with proven expertise in marketing operations, particularly in email and in-app marketing.
• Experience with various tools and systems such as Marketing (ex: Iterable, Chameleon, Marketo), Data (ex: Segment, Snowflake, Salesforce, Hex, Census), and Automation Systems (ex: Retool, Mulesoft, Zapier).
• Hands-on experience with APIs, webhooks, SQL, and scripting languages (ex: Python) to integrate systems.
• Track record of implementing marketing automation systems that drive results.
• Excellence in technical documentation and process design.

#LI-remote
#LI-MC2

Salary and Benefits

At ClickUp, we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location,  interview performance, years of experience, education level, and specific skills. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their qualifications and our company’s compensation philosophy.

This position is eligible for the following benefits and perks:

• Equity
• 401k
• Health, Dental, and Vision insurance
• Spending accounts
• Life & Disability
• Paid parental leave
• Flexible paid time off
• Sabbatical program
• Enhanced employee assistance program
• Employee wellness stipend
• Professional development stipend

USA Salary Range (OTE)$110,000—$140,000 USD

 

Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!

ClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

ClickUp collects and processes personal data in accordance with applicable data protection laws.

• If you are a European Job Applicant, see our privacy policy for further details.
• If you are a Philippine Job Applicant, see our privacy policy and our Philippine Data Privacy Notice for further details.

Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.

Apply