Market Research Analyst

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.

Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

Job Purpose:

Accelerates execution of qualitative and quantitative research to inform decisions about growth opportunities, roadmap, and competitive positioning. May supervise work of vendors who may be assisting on projects.

Essential Duties and Responsibilities:

• Work with Market Research Managers to manage and/or coordinate market research and competitive intelligence projects to better understand and improve the company’s competitive position.
• Resourcefully collect and analyze secondary and primary research data that supports market opportunity, market trend and competitive landscape assessments. Distill and synthesize conclusions and communicate them clearly and compellingly.
• Maintain competitive intelligence and share with stakeholders across departments.
• Manage survey incentives procurement and distribution for market research projects.
• Recruit and/or interview customers and prospects to learn about their experience and attitudes about healthcare technology.
• Proactively recommend research process improvements to elevate the market research and competitive intelligence functions at Inovalon.
• Other duties as requested and/or determined.

Inovalon Business Unit: Provider

Minimum Requirements:

• Bachelor’s degree in Market Research, Business and/or Healthcare.
• Minimum of 3 years of previous work experience in a Market Research / Market Intelligence role involving hands-on project work. 
• Previous experience and familiarity with quantitative and/or qualitative market research methodology.
• Solid analytical, verbal and written communication skills.
• Proficient in Excel.
• Interest in competitive intelligence, healthcare technology competitors, tools such as Crayon
• Expertise/aptitude in market research and analytics software (SPSS and/or Q)
• Expertise/aptitude in online survey programming.
• Previous experience in healthcare or technology research preferred.
• A team player with a positive, can-do attitude, who loves to learn and who brings analytical and creative thinking to the job.

Physical Demands and Work Environment:

• Sedentary work ( i.e. sitting …