FreshRemote.Work

Market Manager

USA-Remote Worker-New York

Join Ecolab’s industry leading Pest Elimination team as a Market Manager in the Albany, NY area. As a Market Manager you will provide leadership for a market of up to $9M to achieve sales and expense budget. You will develop and lead a team of Field Operations Managers and Service Specialists who provide pest detection, elimination and prevention solutions to restaurants, hospitals, hotels, retail stores, food and beverage plants, schools, nursing homes, and other commercial establishments. Within the team, you will be responsible for developing strategy for the growth of the market, building and maintaining customer relationships, and developing a talent pipeline to produce strong talent within the market and region.  

 

Cities/Area Candidates must reside in:  Albany, NY

 

What’s in it For You: 

  • Competitive salary and benefits 

  • Company vehicle 

  • Access to best in class resources, tools, and technology 

  • Grow your income as you drive district profitability 

 

What You Will Do: 

  • Deliver the market’s financial and operation goals; manage a significant P&L statement; communicate expectations for performance within the defined area of responsibility; assure execution on overall regional and divisional objectives and consistently stress safe working behaviors and business protocols 

  • Utilize a centralized support center, dedicated sales and marketing team to deliver increased sales growth through additional market segment penetration and improved customer relationships and retention 

  • Lead 2+ Field Operations Managers responsible for managing service specialists and ensuring service excellence is delivered  

  • Oversee a team of 30+ service specialists (reporting to field service managers) responsible for delivering pest elimination solutions to customers 

  • Effectively select, train, develop and coach field service managers and service specialists with emphasis on customer retention, growing existing account add-on sales, and maintaining a high level of customer satisfaction 

  • Develop and coach Field Service Managers on leading the service specialists with emphasis on successful market results. 

  • Take an active role in hiring, assessing, and developing associates to become the next leaders at Ecolab 

  • Manage area business process to maximize route productivity and ensure consistent service delivery 

  • Fully understand Ecolab protocols and procedures to assure quality service and compliance with applicable regulations and laws 

 

Minimum Qualifications  

  • Bachelor's degree or equivalent combination of education and Ecolab experience  

  • Minimum of 3 years of previous supervisory or team leadership experience in a field support or service-related industry 

  • Prior budget and P&L responsibilities 

  • Obtain state certification required per industry standards 

  • Current and valid driver’s license and acceptable Motor Vehicle Record 

  • No Immigration Sponsorship available 

  • Ecolab conducts a background check on all candidates who receive a job offer. 

  • Due to federal contract requirements, this Pest Elimination position requires a drug test including THC for all candidates who receive a job offer.
     

Preferred Qualifications   

  • Bachelor’s in Business Administration  

  • 2 years of experience managing managers  

  • Proven record of meeting customer needs, quality service delivery and meeting business objectives  

  • Proven record of successful P&L management experience to include meeting or exceeding specific financial targets such as sales, gross profit, and/or quality service reputation 

  • Demonstrated leadership and career progression to managing managers level in a large route service organization 

  • Exceptional communication and organization skills with aptitude to implement change initiatives 

  • Good decision-making and problem solving skills when handling challenging situations in a fast paced environment 

  • Prior experience in value added sales and/or new account generation 

  • Bi-lingual 

Annual or Hourly Compensation Range:

Total compensation range is $90000 – $95000. This position has base salary and is eligible for incentive compensation based on performance, per plan terms.

Annual or Hourly Compensation Range is based on full-time 40 hours per week. Ecolab in good faith anticipates it will pay within the posted range. Many factors are taken into consideration when determining the compensation for a potential new employee such as education, training, experience, work location, travel (if required), etc.

Benefits 

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Ecolab has the following US benefit offerings: Medical/Prescription Coverage, Health Savings Account, Wellness Program, Dental, Vison, Flexible Spending Accounts (Health Care, Limited Purpose Health Care, Dependent Care), Employee Assistance Program, Life Insurance Plans (Basic Life, Optional Employee Life, Spouse Domestic Partner Life, Dependent Child(ren) Life, Accidental Death and Dismemberment Insurance, Business and Travel Insurance), Disability (Short-Term, Long-Term and Optional Long-Term), 401k Savings Plan, Pension Plan, Retirement Health Care Benefits, Employee Stock Purchase Plan (Full-Time Associates), Long-Term Incentives (Executive Level), Short-Term Incentives, Group Legal Services, Education Assistance Program, Time Off (Vacation, Holiday, Jury Duty and Bereavement leave), Parental Leave (Medical/Short-Term Disability and Paid Parental Leave), Adoption Assistance, Discount on Day Care Services, Caregiver Services and Voluntary Benefits (Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, Auto and Homeowners Insurance, Pet Insurance, Identity Theft Protection and Employee Discount Program). On-Site childcare and fitness facilities may be available at select Ecolab locations. Click here for additional benefits information. 

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. 

Covid-19 Vaccine Notice

Due to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. 

Americans with Disabilities Act (ADA) 

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website. 

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Job Profile

Regions

North America

Countries

United States

Restrictions

Drug test required No Immigration Sponsorship No Immigration Sponsorship available

Benefits/Perks

Access to resources Best in class resources Career progression Company vehicle Competitive salary Competitive salary and benefits Dental Education assistance Employee Assistance Program Employee stock purchase plan Flexible Spending Flexible Spending Accounts Health savings account Incentive compensation based on performance Income growth potential Life Insurance Life Insurance Plans Medical Medical/Prescription Coverage Paid parental leave Parental leave Pension Pension plan Retirement Health Care Benefits Stock purchase Stock Purchase Plan Training Vacation Wellness program

Tasks
  • Achieve financial goals
  • Build customer relationships
  • Customer retention
  • Develop team talent
  • Elimination and prevention solutions
  • Ensure service delivery
  • Lead market operations
  • Manage P&L
  • Problem solving
  • Provide pest detection
  • Sales Growth
  • Team Leadership
  • Training
Skills

Budget management Communication Compliance Customer Relationship Management Customer Satisfaction Environment Field Operations Field Service Field Support Health IT Leadership Management Operations Organization Pest Detection Pest Elimination P&L Management Problem-solving Recruiting Reporting Sales Sales Growth Service Excellence Talent Development Team Development Team Leadership Training

Experience

3 years

Education

Bachelor's degree Degree Equivalent Equivalent Education

Certifications

State Certification

Timezones

America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9