Market Manager

Join Ecolab’s industry leading Pest Elimination team as a Market Manager in the San Bernardino/Riverside/Victorville/Palm Springs, CA area. As a Market Manager you will provide leadership for a market of up to $9M to achieve sales and expense budget. You will develop and lead a team of Field Operations Managers and Service Specialists who provide pest detection, elimination and prevention solutions to restaurants, hospitals, hotels, retail stores, food and beverage plants, schools, nursing homes, and other commercial establishments. Within the team, you will be responsible for developing strategy for the growth of the market, building and maintaining customer relationships, and developing a talent pipeline to produce strong talent within the market and region.  

Cities/Area Candidates must reside in: San Bernardino/Riverside/Victorville/Palm Springs, CA area

Shift: Days

What’s in it For You: 

• Competitive salary and benefits 

• Company vehicle 

• Access to best in class resources, tools, and technology 

• Grow your income as you drive district profitability 

What You Will Do: 

• Deliver the market’s financial and operation goals; manage a significant P&L statement; communicate expectations for performance within the defined area of responsibility; assure execution on overall regional and divisional objectives and consistently stress safe working behaviors and business protocols 

• Utilize a centralized support center, dedicated sales and marketing team to deliver increased sales growth through additional market segment penetration and improved customer relationships and retention 

• Lead 2+ Field Operations Managers responsible for managing service specialists and ensuring service excellence is delivered  

• Oversee a team of 30+ service specialists (reporting to field service managers) responsible for delivering pest elimination solutions to customers 

• Effectively select, train, develop and coach field service managers and service specialists with emphasis on customer retention, growing existing account add-on sales, and maintaining a high level of customer satisfaction 

• Develop and coach Field Service Managers on leading the service specialists with emphasis on successful market results. 

• Take an active role in hiring, assessing, and developing associates to become the next leaders at Ecolab 

• Manage area business process to maximize route productivity and ensure consistent service delivery 

• Fully understand Ecolab protocols and procedures to assure quality service and compliance with applicable regulations and laws 

Minimum Qualifications  

• Bachelors’ degree or equivalent combination of education and Ecolab experience  

• 3 years of previous supervisory or team leadership experience in a field support or service-related industry 

• Prior budget and P&L responsibilities 

• Obtain state certification required per industry standards 

• Current and valid driver’s …