Mandarin Language Interpreter

Minimum Requirements:

• High School diploma or equivalent.
• Fluency in English and Mandarin (HSK4 and/or above/Graduation/Post Graduation).
• In-depth knowledge of cultural nuances and idiomatic expressions in both languages.
• Strong listening, retention, and note-taking skills for accuracy in interpretation.
• Ability to maintain neutrality and objectivity during conversations.
• Capacity to clarify cultural concepts to prevent miscommunication when needed.

Requirements

• Provide accurate interpretations between Mandarin and English, ensuring the essence, context, tone, and style are preserved across languages, adhering to proper grammar and syntax.
• Maintain fidelity to the original message by conveying all details during conversations and handling challenging calls with professionalism.
• Exhibit strong customer service skills and effective communication abilities, including clear pronunciation, pleasant tone, and professional demeanor.
• Follow client guidelines meticulously, manage call flow effectively, and refrain from direct interaction with limited English speakers without consent.
• Stay composed and professional during calls, particularly in high-pressure or emergency scenarios.
• Be punctual and available according to the established work schedule.
• Ensure reliable internet access for all work-related communications.
• Perform other duties as assigned at management's request.
• Applicants should be open to Rotational Shifts (including nights).

Benefits

Working days : 5 days (2 rotational week off)

Job Type: Full-time (Work From Home)

Salary up to : 7.87 LPA

Other allowance : Overtime pay, Mediclaim (Covers the Employee, Parents, Spouse & 2 kids from the first day of employment) & other Incentives based on performance.