Managing Director - Lead Testing Officer

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

Position Summary

The MD Lead Testing Officer at Webster Bank plays a critical role in enhancing Webster Bank’s risk management framework by leading comprehensive testing of controls across the organization. This role ensures that controls related to regulatory compliance, operational risk, and business processes are effectively designed, implemented, and operating as intended. The Lead Testing Officer will collaborate with senior leaders to identify control deficiencies, implement remediation strategies, and strengthen Webster Bank’s control environment. The ideal candidate will bring significant expertise in operational risk management, internal controls, control testing, and quality assurance within the banking sector. This individual will also be involved with strategic and transformational initiatives and the delivery of critical, large-scale, complex, high-visibility, regulatory remediation programs.

Key Responsibilities

• Leadership & Strategy: Develop and lead the overall strategy for the control testing function across the bank, aligning with the vision and objectives set by the Chief Controls Officer. Develop and lead the control testing framework in alignment with Webster Bank’s enterprise risk management and compliance objectives. Provide strategic direction to the testing team, ensuring alignment with regulatory and organizational priorities.
• Control Testing: Design, plan, and execute risk-based control testing programs to evaluate the effectiveness of internal controls across all business units. Conduct end-to-end testing of processes, including key control identification, testing execution, and reporting. Oversee remediation efforts and ensure timely closure of control deficiencies and audit findings.
• Control Design: Collaborate with the Lead Controls Officer, Front Line Units (FLUs) and Front Line Controls Officers (FLCOs) to ensure optimal design and implementation of effective controls needed to mitigate identified risks, providing recommendations for improvement where necessary.
• Reporting & Communication: Prepare comprehensive reports for senior management, regulatory bodies, and board committees detailing testing results, control effectiveness, quality assurance outcomes, and action plans for identified gaps.
• Stakeholder Engagement: Work closely with first and second lines …