Manager, Youth Safety Policy & Programs

At HopSkipDrive, our goal is to create opportunity for all through mobility. 

We’re a technology company that solves complex transportation challenges where there is a heightened need for safety, equity, and care. Through our marketplace, we connect kids, older adults, or anyone needing extra support to highly-vetted caregivers on wheels. Through our software and advisory services, we solve the biggest transportation challenges facing schools and school districts around the country. 

Founded by three moms as a solution to their own transportation challenges, we’ve now facilitated more than 3.3 million rides and operate across over 13 states across the country. We continue to expand at a rapid pace, making the Inc. 5000 list four times, as well as the Deloitte 500 Fast-Growing Technology list. HopSkipDrive is a Series D company and has raised $100M in funding to date.

Who We Are

Our Trust and Safety team ensures that we are developing and managing HopSkipDrive’s policies, standards and programs to protect child safety. You will advocate for child safety policies internally and externally through policy, user education, and product design. You are an experienced safety professional with a deep understanding of safety policies, standards, and regulations within the tech industry, and you bring a proactive and strategic mindset to the development, implementation, and oversight of comprehensive policies. You will support the business and these objectives in the following ways: 

• Develop and implement effective child safety policies and programs, informed by research and data.
• Collaborate with diverse stakeholders to improve user safety, resolving high-profile policy issues, and influence product design to prioritize child safety and build trust. Provide expert policy counsel on child safety to internal partners.
• Analyze child safety issues and recommend solutions for technology platforms. Lead collaboration and set industry standards for child safety.
• Identify product risks and draft policies to reduce harm to children. Update executives on child safety issues on HSD products.

Who You Are

You are someone who can not only develop policies but can think through the intricacies and develop procedures from them for our front-line teams. You are passionate about safety and are never happy with the status quo. You’re always ready with ideas, motivated to continually improve the safety of our community, and drive a culture of safety and compliance.

• 3+ years of experience in internships, policy, legal, Trust & Safety, …