Manager, Utility & Government Rebates

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Manager, Utility & Government Rebates

As part of Ferguson’s Environmental Product Sales team, the Manager of Utility & Government Rebates will develop and implement strategy to promote the sale of sustainable products through government and utility sponsored rebate programs, striving to deliver a best-in-class contractor customer experience! You will engage with partners within the incentive and rebate (I&R) ecosystem such as implementers, utilities, state energy offices and vendors to influence program design.

In this role you will also be responsible for educating both associates and customers about rebate programs in market to help property owners offset project costs. Internally, you will work with departments like Operations, Marketing, and Merchandising to streamline processes for utility-sponsored midstream rebates and/or participate in direct install programs.

• This position reports to the Director of Environmental Product Sales
• This role is approved to be either Remote within the United States or Hybrid in Newport News, VA in accordance with company policy. 
• This is a national role and travel will be required.

Job duties:

• Develop and implement an enterprise incentive & rebate strategy for national, local (midstream) rebate programs inclusive of state and federal funds in market to maximize Ferguson participation.
• Responsible for the development, implementation, and tracking of I&R program important metrics i.e., providing reporting and analysis on program activity, sales trending and projections and rebate status.
• Tracks relevant regulatory policy/mandates in flight that could impact I&R funding. Works to grow and maintain deep subject matter expertise of I&R programs via local, state and federal funding for high efficiency products.
• Supports the work to standardize operational processes to streamline I&R participation.
• Coordinate with utilities, government agencies and internal Ferguson functional departments to ensure alignment on rebate reimbursement and allocation process to ensure maximum credit is received.
• Owns relationships with I&R partner eco-system (Utility, Implementer, & State Energy Office (SEO), U.S. Environmental Protection Agency (EPA) ENERGY STAR, the Department of Energy (DOE) and strategic suppliers (OEMs) to develop and negotiate rebate program design and identify new revenue opportunities i.e., direct install programs.
• Identifies operational & sales data transmission process gaps relevant to qualifying I&R product & sales data.
• Leads and supports implementation of strategic I&R programs across Customer Groups (CGs) in collaboration with local sales and centralized I&R operations support team.
• Oversees the development of key projects involving incentives, rebates or local, state, federal (IRA) funding and is accountable for the successful closure of business deals.
• Develop and implement associate and contractor customer rebate training to grow I&R sales opportunities i.e., contractor value proposition to participate and what information is needed at the point of sale to ensure a seamless reimbursement process.
• Collaborates with Legal to ensure adherence to Personal Identifiable Information (PII)
• Collaborates with Communications to develop a communications plan to ensure relevant sales associate awareness and visibility of I&R offering.
• Provides direction and collaborates with the Marketing & Merchandising teams to develop promotional materials that highlight rebate programs and qualifying products, both in-store and online (Ferguson.com, Build.com, and other pertinent Ferguson subsidiary websites) This includes creating targeted email campaigns, in-store merchandising tags, digital signage, fliers, and more.
• Establish & maintain a communication cadence with defined I&R partners across functions and relevant District leaders.

Preferred Qualifications and requirements

• Previous experience and knowledge of incentive and rebate / local, state, and federal funding relative to high-efficiency products and solutions
• 5+ years of Business Development Management experience is necessary.
• A strong sales background working with HVAC, Plumbing (residential & commercial), MRO customer segments preferred.
• Prior internal field/HQ experience, a minimum of 5 years with Ferguson preferred.
• Problem solving, leadership and listening skills.
• Product and vendor knowledge at a high level would be a strong benefit – Plumbing & HVAC mechanical systems, and Appliances specifically.
• Strong analytical skills.
• Critical thinking skills.
• A competitive drive; self-starter.
• Requires effective influencing skills that enable and facilitate cross-functional decision making.
• Valid driver’s license required, approx. 25% travel required.
• Ability to organize and prioritize work, ability to manage multiple streams of work.
• Ability to effectively communicate verbally and in writing.
• Ability to effectively work with technology and operate computers, tablets, and mobile devices.
• Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, etc.).

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

#LI-REMOTE

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Pay Range:

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Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information