Manager, Social

Job Description:

The Manager may be called upon for end-to-end campaign activation or stewardship of commercial frameworks with partners and is comfortable working in either capacity as needed.

The Manager is accountable for monitoring campaign performance and proactively ensuring optimizations are implemented to deliver against campaign goals. They provide oversight of QA and operational best practices. The Manager assists the Director with managing timelines and priorities to ensure high-quality, on-time deliverables. Beyond day-to-day team deliverables, they foster knowledge-sharing and support Directors with central tasks and are key to cultivating a culture of teamwork and collaboration.

The Manager is expected to have a strong working knowledge of media, specifically social media, inclusive of the associated tools, as well as the finance and compliance processes inherent in a media buying business. Experience in commercial finance, FP&A, or client commercial roles would be most suitable, but the most important factor is to meld commercial, finance, process, and technology skillsets together to improve business processes and outcomes. This role is a step toward greater leadership within the network.

KEY AREAS OF RESPONSIBILITY

Responsibilities include, but are not limited to:

• Accountable to daily team operations and campaign excellence, ensuring best practices are evident in work of the activation/investment team
• Ability to articulate optimizations, rationale, results, and recommendations in reporting commentary and on client calls, and address concerns as needed
• Lead RFP responses and develop tactical recommendations showcasing innovative thinking across platforms, audiences & content programs
• Be an expert on the buying platforms, direct media buying processes, and internal dentsu products
• Identify and test emerging tech solutions and innovations, highlighting client value in results and sharing across client team
• Ensure the team adheres to defined processes for campaign management across digital and programmatic channels, with extra oversight on hands-on-keys activation work
• Effectively manage expectations, timelines, and priorities
• Update team leads on team performance, campaign health, and strategic growth opportunities
• Contribute to thought leadership, POVs, or other shareable collateral that improves the overall level of knowledge across digital and programmatic investment teams
• Assist leadership with new business pitches

We are looking for candidates who can deliver sustainable chain, and the ability to think strategically, retain focus in a fast-changing environment, and bring rigor to a multi-disciplinary business with many stakeholders. Here are some key characteristics of a successful candidate:

• You challenge accepted thinking and inspire new ideas and approaches.
• Business acumen, client-centricity, and a commercial mindset are essential, along with a genuine passion for people and technology.
• Balance, prioritize and properly assign work associated with multiple, concurrent projects

EXPERIENCE/KNOWLEDGE REQUIRED:

• Bachelor’s degree or equivalent 5 years’ experience within social specifically (including, but not limited to, TikTok, Meta, X) and overall digital industry
• Strong experience across all digital media channels and ability to eloquently speak to each
• Strong understanding of business concepts and client objectives to identify expansion opportunities
• Consistent, exceptional project management
• Strong analytical thinking and mathematical skills
• Proficient in programmatic/social technology, platform, and partner solutions, including but not limited to DSPs, ad servers, ad verification platforms, planning/financial platforms, DMPs, analytics & reporting dashboards, etc.

The anticipated salary range for this position is ($51,000-$83,375). Salary is based on a variety of factors including relevant experience, knowledge, skills, and other factors permitted by law. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit www.dentsubenefitsplus.com.

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