Manager, Social Media

Overview

The Manager, Social Media is responsible for helping position Major League Soccer as the most engaging and innovative sports brand in social media. This position will help produce content with MLS photo, video, and editorial teams, and decide how to distribute on @MLS social media channels to help achieve our objectives. This role will help manage the process in which we create and publish content during the week and on matchdays. This role will be key in helping grow the MLS fan base — from the MLS club level to the league level — and supporting all elements of the MLS ecosystem, including our partnership with Apple TV.

Responsibilities

• Plan, create and post content for MLS social media platforms including but not limited to TikTok, Instagram, Twitter and Facebook -- on weekdays, evenings and weekends (game, big event, and desk coverage required).
• Collaborate on the content calendar and day-to-day publishing of social content in our voice.
• Provide and manage live match coverage on weeknights and weekends.
• Coordinate direct communication with social & digital leads for all MLS clubs.
• Collaborate cross-departmentally on standard processes for club social content.
• Manage and implement programming around key events including but not limited to MLS All-Star, Decision Day, and MLS Cup, while working cross-departmentally to ensure all organizational and objectives are met.
• Collaborate across the enterprise on strategies that leverage players, partners, influencers, and/or celebrities to achieve enterprise-wide metrics.

Additional Responsibilities

• Manage employees and/or freelancers as assigned.
• Additional responsibilities as assigned.

Qualifications

Education and Experience

• Bachelor’s Degree
• 5+ years of experience in Social Media, Marketing, or Communications

Required Skills

• Innovating attitude and creative spirit
• Ability and willingness to travel and to work non-traditional hours, including evenings, weekends, and holidays
• Prior corporate experience with social media platforms such as Facebook, Twitter, Instagram and TikTok
• Prior experience managing team or league handles for soccer and/or sports team
• Knowledge of soccer, MLS clubs, the U.S. Men’s National Team and Canada Men’s National Team
• Passion for and experience in social media marketing, with strong understanding of trends and best practices
• Proficiency in Excel, PowerPoint and Adobe Creative Suite (or other video and photo editing platforms)
• Meticulous with the ability to multi-task and meet deadlines with minimal direction
• Passionate about providing fans with a great digital experience by listening, interacting and producing innovative content
• Superior organization, project management skills and attention to detail
• Ability to work effectively in a fast paced, team environment
• Demonstrated decision making and problem-solving skills
• Strong interpersonal skills and the ability to effectively communicate, both written and verbally

Desired Skills

• Knowledge of the Spanish Language (business proficiency)
• Proficiency in graphic design and photoshop
• Knowledge of the sport of soccer
• Ability to travel and to work non-traditional hours, including evenings, weekends, and holidays

Total Rewards

Major League Soccer offers a competitive starting base salary of $75,000 - $85,000, based on individual qualifications, market financials, and operational business needs. We are committed to providing a Total Rewards package that attracts, supports, engages, and retains talent. Our benefits package includes comprehensive medical, dental, and vision coverage, a $500 wellness reimbursement, and generous Holiday and PTO schedule to promote work-life balance. We also prioritize career and professional development, offering on-the-job training, feedback, and ongoing educational opportunities.

We believe in the power of in-person collaboration to fuel creativity, strengthen connections, and cultivate a vibrant workplace. As a result, employees are required to work from an MLS office at least four days a week. We understand the value of balance, so employees also have the flexibility of working remotely on Fridays, along with the option to take up to two additional remote flex days each month.

At Major League Soccer, we are proud to be an equal opportunity employer. We value diversity and inclusion and believe that a diverse workforce enhances our ability to compete in the marketplace. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

We are dedicated to ensuring that individuals with disabilities are provided reasonable accommodation throughout the job application or interview process, essential job functions, and other benefits and privileges of employment. If you require accommodation, please contact us to request it.

Join our team and be part of the Major League Soccer family, where we elevate the game and inspire greatness!