Manager, Shared Care

At Doctors of BC our vision is to promote a social, economic, and political climate in which members can provide the citizens of BC with the highest standard of health care, while achieving maximum professional satisfaction and fair economic reward.

Together, we make a difference so our doctors can make theirs. Join us today!

THE JOB: Manager, Shared Care

The starting salary range falls within the minimum to mid-point of the salary range.

Starting Salary Range: $92,077 - $115,096

Reporting to the Sr. Manager, SC&SI, the Manager, Shared Care is responsible for the management of the team’s internal and external reporting, project accountability, analytics and team operations functions. This role requires a highly organized, strategic individual who can provide a consistent, transparent and strategic approach to managing SC&SI’s initiatives and deliverables. The Manager will work with a team that supports finance, analytics and reporting; this team is responsible for developing, utilizing, and analyzing evaluative information, quality improvement datasets, analytic tools and applications, and leveraging data across SC&SI and Doctors of BC partners that can be used to draw insights on the impact of SCC funding. On behalf of the SC&SI leadership team, the Manager will provide change-management coordination to support team implementation of organization and department initiatives, support planning team-wide meetings and events, and work to support a high functioning and positive cross-team culture.

WHAT SUCCESS LOOKS LIKE

Leading through People (I):

• Works with team members to assess developmental needs and provides necessary support and expertise.
• Develops awareness of personal leadership style.
• Ability to identify situations needing attention and is confident stepping in as a mediator if needed.
• Informs team of the reasoning behind decision making to foster trust and stability within the team.

Leading through Vision (I):

• Quickly immerse self in new ideas, supporting change initiatives by following new directions and providing appropriate information.
• Continuously asks for feedback and ideas on how to do a better job and tries new approaches.
• Sets and keeps them accountable for short-, medium- and long-term team goals.
• Participates in change initiatives by implementing new directions and providing appropriate information and feedback.

 Leading to Deliver (I):

• Encourages self-discipline within the team and detail-based decision making.
• Ability to identify processes within areas of responsibility to draft procedures that comply.
• Seeks guidance on aspects of processes that are out of immediate scope.
• Makes decisions based upon all relevant details and accepts responsibility for the effective delivery of service.
• Understands organizational and initiatives’ values, goals, and strategies and how they align with and guide daily operations.

 Leading with Drive (I):

• Exhibits drive and determination to reach a desired outcome without getting discouraged.
• Assertive and forthright with data that supports their views, and ensure presentations and policies are based on sound business logic.
• Continuously measures results against agreed upon timelines and makes decisions in a timely manner.

Doctors of BC Team Member:
Approaches work with a collaborative spirit recognizing we are better together. Embraces change, provides excellence in service and is accountable for their results and helping others achieve theirs. Does the right thing, not the easy thing. Speaks openly and honestly to tackle tough challenges and enrich relationships. Balances hard work with fun and is genuinely friendly and committed to other’s wellbeing.

WHAT YOU BRING

• Completed graduate university degree AND/OR recognized professional designation in a specialized field, AND up to six years of progressive and related experience; OR having an equivalent level of related work experience in-lieu of post-secondary education.
• Experience supervising and managing teams in complex systems and working collaboratively with senior and executive management.
• Demonstrated achievement in quantitative and qualitative research and analysis.
• Experience managing evaluation, research, or analytical projects.
• Expertise in, and mastery of, program evaluation and quality improvement
• Excellent writing skills and proven ability to develop clear concise and comprehensive reports, briefing notes, and presentations for diverse audiences.
• Excellent computer skills required including word processing, spreadsheets, and analytical tools and software (PowerBI, Tableau, or R experience preferred).
• Strategic and tactical problem-solving approaches, and ability to convert strategic objectives into tangible action plans and results.
• Experience in knowledge translation and/or supporting learning organizations.
• Fundamental knowledge of the organization and its interrelated components within the BC healthcare system.
• Excellent judgment in setting priorities, proactively identifying issues and determining action required when working under pressure and deadlines.
• Proven ability to work with diverse groups of individuals who have varying interests.
• Experience working with external consultants on analytical projects is an asset.
• Superior interpersonal, oral communication and relationship management skills.
• Must be willing to work remotely in a distributed work environment, travel occasionally as required and work outside regular business hours on occasion.

Doctors of BC thanks all applicants; however, only those selected for an interview will be notified.

Doctors of BC celebrates diversity, challenges inequality and is committed to sustaining an inclusive and diverse community. We do not discriminate against any applicant regardless of age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, socio-economic background, political beliefs and affiliations, family circumstances or other irrelevant distinction.