Manager, Revenue Operations - CRM System
Remote-Poland
About Remote
Remote is solving global remote organizationsā biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if youāre interested in adding to the mission, scroll down to apply now.
Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.
All of our positions are fully remote. You do not have to relocate to join us!
What this job can offer you
This is an exciting time to join Remote and make a personal difference in the global employment space as Manager of CRM, Systems and Tools within our Revenue Operations team.
The successful candidate will be responsible for overseeing our Salesforce CRM system, ensuring its optimal use to drive sales initiatives. This role involves managing a team of CRM specialists and collaborating with various departments to align our CRM strategy with business goals in a fast-paced environment.
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What you bring
- Proven experience managing Salesforce CRM Platform
- Strong knowledge of Salesforce CRM and its various components (Sales Cloud, CPQ, Service Cloud, Marketing Cloud, etc.)
- Salesforce Administrator, Sales Cloud Consultant, and Platform App Builder Certification required; Business Analyst, Platform Developer I Certification is nice to have.
- Excellent project management skills with the ability to handle multiple projects simultaneously.
- Proven experience in a leadership role, managing a team of CRM professionals.
- Solid Business understanding with an ability to translate business needs into a set of workable, specific requirements
- Proven ability to work in a fast-paced, global environment with multiple priorities that requires strong project management and decision-making capabilities. Hands-on approach required.
- Strong personal accountability and personal alignment to Remoteās values
Key ResponsibilitiesĀ
CRM Management
- Oversee the administration, configuration and optimisation of the Salesforce platform
- Develop and implement CRM policies, procedures, and best practices to support GTM goals
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RestrictionsFully remote
Benefits/Perks16 weeks paid parental leave Above in-location rates Base salary range Collaborative environment Competitive benefits Competitive benefits in all locations Equity pay Exciting time to join Remote Fair equity pay Fast-paced environment Flexible working hours Fully remote Fully remote work Learning Budget Local wealth to developing countries Mental health support Sense of belonging Stock options Unlimited personal time off Work from Anywhere
Tasks- Collaborate
- Drive sales
- Lead process improvements
- Lead projects
- Maintain documentation
- Process Improvement
- Project management
- Team Leadership
- Training
Accountability Agile Agile Methodology Analytics Automation Benefits Business Analysis Compliance CPQ CRM Design Documentation English Global Payroll Integration IT Leadership Marketing Marketing Automation Marketing Cloud Operations Ownership Payroll Process Improvement Project Management Sales Sales Cloud Salesforce Salesforce CRM Service Cloud Strategy Taxes Team Leadership Training User Experience
Experience5 years
Education CertificationsPlatform App Builder Platform Developer I Sales Cloud Consultant Salesforce Administrator
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