Manager, Revenue Cycle Operations - Payer Accountability

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. 

As our Billing Manager, you will help the Billing department be responsible for assisting in the management, coordination and the control of daily operational activities within the Billing department within Patient Financial Services. Every day you will oversee the management of local and remote resources and play a key role in client relationship that ensures the maximum collection of medical services, while reporting directly to the Director of Revenue Cycle Shared Services. To thrive in this role, you must have exceptional customer service relative to revenue cycle management, analytical mindset you will drive a team to achieve key revenue performance while adhering to R1's quality metrics with assigned departments.

Here’s what you will experience working as a Billing Manager:

• Will be responsible for managing and developing billing associates in the US and managing multiple billing related project plans.
• Oversee US and India-based billing operations for multiple acute care hospital facilities.
• Responsible for interacting with the client health systems and providing regular performance updates.
• Review and analyze daily billing metric scorecards to allocate workforce to achieve daily production targets.
• Manage individual performance of staff members and coordinate development, coaching and discipline according to production standards.
• Communicate results with customers/clients and lead daily and weekly follow up meets to report results and resolve.
• Optimize billing processes to minimize non-productive touches and maximize clean-claim.
• Ensure all billing practices are compliant with all applicable rules and regulations.

Required Skills:

• Revenue cycle experience.
• Functional knowledge of how to manage and drive a team to meet KPI’s and revenue metrics.
• Experience in an analytical environment and evidence of organizational skills.
• Understand the process of hospital revenue cycle and back-end functional areas including: Billing, Follow-up, Cash Posting, Credits.
• The ability to communicate key messages to multiple audiences- (exempt staff through hospital CFO's/VP of Revenue Cycle).
• Exemplary problem-solving abilities and practical analytical competency to identify trends using data.
• Functional computer knowledge, including Excel spreadsheets, pivot tables and Microsoft Office products.
• Outstanding time management skills and the ability to simultaneously manage multiple tasks while remaining self-directed.
• Previous management experience.

For this US-based position, the base pay range is $59,282.00 - $110,424.03 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 10.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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