Manager, Professional Practices

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

Are you passionate about ensuring best practices and promoting continuous improvement? Are you naturally detail-oriented and skilled at identifying opportunities to enhance processes and drive efficiency? Do you thrive in a role where you can apply your expertise to tackle challenges and implement impactful solutions? If so, join our growing team of dedicated audit professionals and showcase your leadership skills!

Internal Audit is responsible for providing independent assurance and guidance across all lines of business and team members are encouraged to think creatively, challenge current processes, build relationships, identify and evaluate current and emerging risks, and hold themselves and teammates accountable in a flexible and delivery driven environment.

A Professional Practices Manager provides support for the Internal Audit department by implementing new processes and programs based on the Institute of Internal Auditor’s Global Standards and other banking regulations to make our Internal Audit team as impactful as possible. The manager will oversee and/or support the Internal Audit team’s issue validation process, Quality Assurance and Improvement Program (QAIP), Audit Committee reporting, and other special projects or assignments.

Key Responsibilities

• Administer quality assurance reviews of Internal Audit workpapers to ensure consistency and compliance with audit manual and industry standards.
• Support the annual Internal Audit manual update to align with the most up to date industry practices and standards.
• Support administration of the Internal Audit semi-annual risk assessment process.
• Oversee Internal Audit’s issue validation program over regulatory and internal observations.
• Assist in preparation of Audit Committee reporting.
• Contribute to the build out of the Professional Practices Program, including the identification and implementation of process improvement opportunities to support Internal Audit’s strategic initiatives.
• Maintain and continuously improve auditing, risk management, and banking industry expertise.
• Develop and maintain cooperative working relationships with internal and external stakeholders.
• Periodically present updates and/or results from the Professional Practices Program to the department.
• Provide indirect people management responsibilities, by participating in developing Professional Practices Senior Analyst, and/or Analyst.
• Limited travel maybe required including semi-annual in person Town Halls meetings in CT/ NY.

Requirements

•          Six plus years of combined experience in an Audit, Financial Services, or Risk Management environment.

•          Bachelor’s degree in related field required.

•          A working knowledge of audit practices and standards including the IIA International Professional Practices Framework, risk management methodology and internal controls is preferred.

•          Prior Banking Industry experience is a plus.

•          Strong program management, verbal and written communication, interpersonal, organization, and analytical skills.

•          Strong time management skills with the capability of working on multiple projects simultaneously while communicating status, potential issues, and conclusions timely.

•          High level of integrity and commitment to ethical standards and Bank values.

•          Advanced experience using Microsoft Excel, Word, and PowerPoint is required.

•          Experience with Wolters Kluwer TeamMate+ (Audit Management Software) is a plus.

•          Experience with ServiceNow as an Issue Management system is a plus.

•          Certification required within 12 months of joining the department, related to accounting, risk management, or project management including but not limited to (CPA, CIA, PMP, Six Sigma).

The estimated base salary range for this position is $105,000 USD to $125,000 USD.  Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.