Manager, Product Management: Concierge Travel - Velocity Black (Remote - Eligible)
McLean, VA
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
Velocity Black, a Capital One company, harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age.Â
By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the worldâs finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365.
What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way.
In this role, youâll be expected to demonstrate proficiency in four key areas
Human CenteredÂ
Youâll define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery, capable of thin-slice MVP grooming
Youâll leverage customer insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria
Youâll obsess over UX/UI patterns and seek to create world class, omni-channel experiences
Business FocusedÂ
Youâll own and prioritize the near-term product roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes
Youâll utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team
Technology Driven
Youâll understand and leverage technology and end-state architecture vision to partner with technology team to drive comprehensive design decisions out of white space technical problems
Youâll share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside Tech Leads
Youâll deliver value by creating reusable, extensible and resilient capabilities and proactively identify opportunities when key metrics on sales, service, and customer engagement are not performing
Transformational LeadershipÂ
Youâll develop and âŚ
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Regions Countries Benefits/Perks SkillsAgile Agile Delivery Agile Methodology AI Artificial Intelligence Business strategy Go Judgment Leadership Mobile payments Partnership Product Product Development Product Management Sales Software Engineering UX/UI Design
Tasks- Analysis
- Business analysis
- Collaborate with internal and external partners
- Prioritize product roadmap
Computer Science Engineering MBA
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