Manager, Product Design - Platform

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

ABOUT THE ROLE 

We’re looking for a leader who will help mature our platform services, balancing craft and quality with innovation in user experiences. The primary focus for this role is on B2B products, with some elements touching B2C experiences. As a Product Design Manager, you will collaborate with cross-functional leaders to define and execute a strategic vision for products that include fulfillment tools, fraud tools, customer experience optimization, and core platform elements like onboarding.

As a people leader, you’ll manage a team of 5 designers and integrate your work within a broader platform product design org of 16 designers. You'll foster an inclusive culture that prioritizes transparency and collaboration.

Your focus will be on ensuring a cohesive design framework, guiding your team in adopting and contributing to our unified tooling design system. Identify opportunities for seamless, end-to-end user experiences across various portfolio initiatives, primarily focusing on tooling while incorporating some consumer interactions.

Success in this role means driving a holistic strategy across your portfolio, while ensuring high-quality implementation of the vision.

ABOUT THE TEAM

The Instacart Design & Research Org is an empowered team that aims to craft engaging, cohesive, and inspirational experiences …