Manager, PEO Workers' Compensation

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the Role

This is an exciting opportunity to be a foundational member of the Rippling PEO team. As Manager, PEO Workers’ Compensation for Rippling, you will be responsible for managing our workers’ compensation benefit offering and a team of high performing workers’ compensation specialists. You will work closely with our workers’ compensation carrier, insurance broker and internal teams to streamline policy quoting and binding, manage workers’ compensation risk, and optimize the book’s performance. This is a highly cross-functional role with a direct impact on Rippling’s operational and financial performance. The Manager, PEO Workers’ Compensation role is highly visible with rapid growth potential as the PEO WC team scales.

What You Will Do: 

• Partner with product and engineering teams to design and implement scalable processes and systems to manage workers’ compensation quoting and risk efficiently
• Hire, mentor, train and develop a team of workers’ compensation underwriters and specialists
• Develop and oversee strategies to identify, assess and mitigate risk, ensuring alignment with regulatory requirements
• Launch, develop and maintain up-to-date standard operating procedures
• Establish, monitor and own key performance indicators (KPIs) and service level agreements (SLAs) with stakeholders to ensure operational targets are met
• Monitor and update the workers’ compensation risk appetite to align with strategic growth goals
• Support and execute financial audits and other adhoc projects for the PEO team
• Manage payroll, billing and invoice reporting and reconciliations
• Work cross-functionally to drive improvements in our risk assessment, underwriting and quoting process that lead to efficiency gains and improved client experience inside of Rippling’s product
• Execute and negotiate annual renewal, pricing strategy and annual carrier audit

What You Will Need

• At least 7 years of experience in workers’ compensation underwriting or risk management; at least 2 years of experience as a people manager
• Proficiency in Salesforce, Excel and Tableau; bonus points for SQL and Snowflake
• Experience implementing automation and technology solutions to manage pre-qualification, underwriting and policy bind workflows
• Mastery of time management, balancing competing priorities, and executing tight timelines
• Exceptional analytical and problem solving skills, with the ability to make data driven decisions
• An eye for process improvement; you like to dig into the details to surface learnings that enable us to better meet our commitments to our clients and partners
• Excellent communication, interpersonal and leadership skills with a collaborative and cross-functional mindset
• Passion for fast-paced, tech-centric organizations with the proven ability to build and scale teams, processes and tooling from the ground up

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.