Manager, Patient Marketing & Engagement

Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.

ABOUT THE JOB

The Manager of Patient Marketing and Engagement will lead our patient marketing and engagement efforts. The ideal candidate is highly skilled in consumer healthcare marketing strategies that drive patient awareness and engagement into our health centers and ancillary products. This person thrives in a fast-paced growth environment that balances leading and collaborating with multiple teams and stakeholders. You will work with a diverse, passionate team of marketers, and collaborate closely with multiple internal departments and clients. The Manager of Patient Marketing and Engagement will lead a team of Marketing Specialists and report to the Director of Marketing and Engagement, while working closely with the broader Marketing team.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Leads patient marketing specialists to support and drive engagement efforts for Marathon Health clients
• Supports the regional Marketing team with additional marketing support for Marathon clients inclusive of engagement strategies, challenges, incentives
• Responsible for supporting ongoing marketing and engagement efforts including content, campaign, and asset development
• Management of patient marketing library
• Coordination with health promo team on annual calendar including monthly health promo email assets and patient-facing blog
• Oversees marketing for new client launches
• Leads incentive and challenge marketing efforts
• Develops translation strategy to meet client and patient language needs
• Responsible for broad direct mail and email campaign and execution efforts

QUALIFICATIONS

Bachelor’s degree in marketing or related field and 5-7 years of marketing experience in B2C marketing with a strong healthcare background or equivalent combination of education and experience.

DESIRED ATTRIBUTES

• Strong project management and very process-oriented
• Data-driven strategic thinker
• Excellent leadership, communication, decision-making and presentation skills
• Experience in digital and print marketing, content marketing, and social media marketing
• Strong internal and external communicator with great interpersonal skills and managing upwards in keeping stakeholders informed of progress/updates
• Exceptional writing and grammatical skills and excellent attention to detail
• Strong collaborator - ability to work with broad cross-functional departments, partners and vendors to ensure accurate, efficient and timely execution of projects
• Experience in Salesforce, Tableau, Google Analytics, Asana and Hubspot preferred

Pay Range: $85,000 - $105,000/yr

The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level. This position is also eligible for an annual incentive.

We are accepting applications for this position until a candidate has been selected.  To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.

Marathon Benefits Summary

We believe in empowering teammates to do their best work and build better healthcare. Below are some of our benefit offerings. Eligibility is based on 24/hr week.

• Health and Well-Being: Free Marathon membership for in person and virtual care, employer paid life and disability insurance, and choice in medical/dental plans, vision, employer funded HSA, FSA, and voluntary illness, accident and hospitalization plans. Benefits are effective on the first of the month following date of hire. 
• Financial Support: Competitive compensation, 401k match, access to financial coaching through our Employee Assistance Program
• Lifestyle: Paid time off for vacation, sick leave, and more, holiday schedule