Manager, Parking & Mobility

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.  Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

Overview

The Manager, Parking & Mobility will be responsible for leading, developing and managing parking and transportation operations for Oak View Group's Parking & Mobility clients and partners. This individual will also develop operational strategies to ensure an exceptional experience for employees and guests while generating positive financial returns and supporting the goals and objectives of our Clients and the department. The role will work with stakeholders to develop and implement a strategic parking plan utilizing industry best practices. This position requires a leader who can provide innovation in the development, planning, and implementation of our parking and mobility strategies. The Manager, Parking & Mobility reports directly to the General Manager, Operations. 

This role will pay a salary of $85,000 to $95,000.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

Responsibilities

ESSENTIAL FUNCTIONS: (including, but not limited to…)

• Ensure operational excellence and high-quality service by developing and implementing efficient procedures with emphasis on continual improvement.
• Perform managerial responsibilities in accordance with the department's policies, procedures and applicable laws.  
• Hire, develop, train, and support team of parking attendants and supervisors.
• Responsible for maintaining department operations (e.g. payroll, event operations, supervisor schedules, generating of reports, etc.).
• Provide input and analysis to department with regard to developing and monitoring the budget. 
• Develop, approve, and implement department policies, procedures, and reports and train staff on changes.
• Assess and determine departmental needs, provide quotes, create purchase orders, and make recommendations to management for approval.
• Responsible for making sure all event materials (signs, barricades, cones, etc.) are in sufficient supply; in working order and appropriately dispersed and returned for all events. 
• Assist other departments when needed to ensure our guests’ experiences are extraordinary and memorable. Address complaints and resolve issues with colleagues and guests.
• Act as department and company representative in internal and external meetings.
• Perform routine audits, including revenue, PARCS …