Manager of Engineering, Insights

Do you ever wonder what happens inside the cloud?

DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first organization, our employees, like our customers, are based around the world.

We want people who are passionate about building features that you and your peers will love.

DigitalOcean is welcoming a new technical engineering manager to support our engineers, grow our culture, and lead the team developing our managed Observability product offering. This person will be responsible for guiding the development of a mixed-skill engineering team, facilitating communications, providing clarity of vision and priority, and empowering the team to create creative solutions for our DigitalOcean customers. 

The Insights team’s mission is to simplify the observability experience so DO customers can focus on building and operating their applications to Get Growing.

We are excited to meet candidates who share our passions for technology solutions, healthy services, and being loving service providers, team members, and leaders. 

What You'll Be Doing:

• Lead a team of back-end software engineers developing gRPC APIs and operating infrastructure for our observability (metrics, logging, alerting) solutions.
• Develop efficient team methods to adroitly delivery value to our customers.
• Collaborate across the organization and consistently interface with UI, UX, customer success, marketing, and engineering teams.
• Develop Objectives and Key Results (OKRs) and utilize these Key Results to measure and report on the success of the team.
• Collaborate with product and engineering teams to define roadmaps to build the next generation of products for our developer community.
• Review and give input on architectural system designs.
• Pair with leads on delivery of features, and resolutions of defects.
• Career coaching including performance assessment, and career development.
• Collaborate directly with customers to learn more about their jobs to be done and how DigitalOcean can better serve them.
• Escalation path for the product on-call rotation, and drive improvements post incidents. 
• Technologies we use: Kubernetes, Go, gRPC, Scylla, Grafana, Kafka, and Thanos.

What We'll Expect From You:

• Experience building software used by 1000s of users.
• Integrate regular customer feedback into software development practices, and leverage customer feedback to drive features …