Manager, Information Technology

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Title: Manager, Information Technology

Summary:  Responsible for leading the Information Technology (IT) team by contributing to the development, oversight and execution of IT strategy for the studio.

Essential Duties and Responsibilities include the following:

• Provides technical direction that aligns IT strategy with studio goals and budgets.
• Oversee the creation and execution of IT road map.
• Recommends hardware and software technology as necessary.
• Provide annual hardware and software budgets to Finance.
• Manages IT employees.
• Ensures a consistently high quality of management on IT team.
• Ensures continuous growth for employees.
• Ensures that all support tickets are addressed within posted SLA.
• Manages hardware.
• Tracks hardware costs as necessary.
• Tracks hardware maintenance and purchase maintenance contracts as necessary.
• Provides budget estimates for hardware costs.
• Manages software licenses.
• Purchases licenses as necessary.
• Manages license servers as appropriate.
• Provides budget estimates for software licensing costs.
• Represents studio to PlayStation Studios (PSS) and Sony Interactive Entertainment (SIE).
• Acts as primary point of contact with PlayStation Studios IT.
• Ensures studio alignment with PSS and SIE IT and InfoSec policies.
• Ensures that all complaints and concerns related to inappropriate or unprofessional conduct in the workplace are addressed immediately to foster a safe work environment.
• Other duties may be assigned.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Supervisory Duties:  This job supervises the IT team across multiple locations and is responsible for carry out duties in accordance with the studio’s policies and applicable laws. Responsibilities include, but are not limited to, interviewing, hiring, and training of employees, planning, assigning, and directing work, appraising performance, rewarding …