FreshRemote.Work

Manager, Information Technology - United States, Remote

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Title: Manager, Information Technology

Summary:  Responsible for leading the Information Technology (IT) team by contributing to the development, oversight and execution of IT strategy for the studio.

Essential Duties and Responsibilities include the following:

  • Provides technical direction that aligns IT strategy with studio goals and budgets.
  • Oversee the creation and execution of IT road map.
  • Recommends hardware and software technology as necessary.
  • Provide annual hardware and software budgets to Finance.
  • Manages IT employees.
  • Ensures a consistently high quality of management on IT team.
  • Ensures continuous growth for employees.
  • Ensures that all support tickets are addressed within posted SLA.
  • Manages hardware.
  • Tracks hardware costs as necessary.
  • Tracks hardware maintenance and purchase maintenance contracts as necessary.
  • Provides budget estimates for hardware costs.
  • Manages software licenses.
  • Purchases licenses as necessary.
  • Manages license servers as appropriate.
  • Provides budget estimates for software licensing costs.
  • Represents studio to PlayStation Studios (PSS) and Sony Interactive Entertainment (SIE).
  • Acts as primary point of contact with PlayStation Studios IT.
  • Ensures studio alignment with PSS and SIE IT and InfoSec policies.
  • Ensures that all complaints and concerns related to inappropriate or unprofessional conduct in the workplace are addressed immediately to foster a safe work environment.
  • Other duties may be assigned.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Supervisory Duties:  This job supervises the IT team across multiple locations and is responsible for carry out duties in accordance with the studio’s policies and applicable laws. Responsibilities include, but are not limited to, interviewing, hiring, and training of employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees and addressing any and all complaints and resolving problems.

Experience/Education:  Eight plus years of professional experience or training, or an equivalent amount of education and experience.

Mathematical Skills:  Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Language Skills:  Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Reasoning Ability:  Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Other Skills:

  • Well organized, detail oriented, self-motivated, team player, with strong project and time management skills.

 

 Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.

 

At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. 

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. 

In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below.$137,800—$206,800 USD

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

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Job Profile

Regions

North America

Countries

United States

Benefits/Perks

Bonus package Dental Employee Discounts Medical Paid Time Off Vision Wellness program

Skills

Budgeting Hardware Management IT Strategy Software licensing

Tasks
  • Address support tickets within SLA
  • Address workplace conduct concerns
  • Ensure compliance with IT and InfoSec policies
  • Ensure high-quality management
  • Manage hardware and software budgets
  • Manage software licenses
  • Oversee IT road map creation and execution
  • Provide technical direction aligned with studio goals
  • Represent studio to PlayStation Studios and Sony Interactive Entertainment
  • Supervise IT employees
  • Track hardware costs and maintenance
Experience

8 years

Timezones

America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9