Manager, Individual Claims - Remote

This role leads transformational change by optimizing the Individual Claims process to eliminate waste and enhance efficiency. It ensures a cost-effective, value-added service for customers while aligning with the company's strategic goals through strong partnerships and communication.

WHAT WE CAN OFFER YOU:

• Estimated Salary: $84,500 - $112,000 plus annual bonus opportunity.
• 401(k) plan with a 2% company contribution and 6% company match.
• Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
• Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.

WHAT YOU'LL DO:

• Lead and develop a team handling individual health claims, ensuring efficient and accurate processing.
• Drive process improvements to enhance efficiency, eliminate waste, and improve the customer experience.
• Ensure compliance with industry regulations, new legislation, and corporate policies.
• Collaborate with internal and external partners to align claims operations with business goals.
• Manage workflow, monitor performance, and establish quality and time service standards.
• Develop and support a culture of continuous improvement, training, and engagement within the team.
• Oversee resource planning, budgeting, and staffing to meet strategic objectives.

WHAT YOU’LL BRING:

• Experience with individual health claims such as Cancer, Hospital Indemnity, Critical Illness, or similar products.
• Strong leadership and people management skills with the ability to develop and motivate a team.
• Proven ability to analyze trends, optimize processes, and drive efficiency.
• Knowledge of claims operations, insurance regulations, and process improvement methodologies.
• Excellent communication, decision-making, and problem-solving skills.
• Ability to manage multiple projects in a fast-paced, evolving environment.
• Bachelor's degree or equivalent industry experience.
• You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
• Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.

We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! 

If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status.

Fair Chance Notices

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