Manager, Global Strategic Sales

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.

We’re looking for an experienced Manager, Global Strategic Sales to fill this remote role which reports to our Seattle office. In this pivotal role, you’ll spearhead the global expansion of Holland America Line & Seabourn Consumer Programs department and strengthen North American sales initiatives. This requires a dynamic individual capable of managing complex, multifaceted responsibilities in an international business environment. You’ll be responsible driving growth, enhancing staffing, maximizing sales bookings, and boosting revenue while overseeing the lead qualification process for each international region. You’ll also ensure effective collaboration, training, recruitment, and communication with upper management across multiple regions, ultimately contributing to the company's international revenue targets for dual brands.

Here’s a summary of what Holland America Line is looking for in its Manager, Global Sales Strategy. Is this you?

Responsibilities

•  Develop and execute a comprehensive strategy to expand the company's international presence, identifying new markets, regions, and potential partners.
• Develop and implement plans to achieve revenue targets through effective sales strategies, targeted market segmentation and product positioning with leads (Promotions and campaigns).   
• Set and monitor sales booking targets for each region, working closely with manager and key regional payers to achieve and exceed these goals. 
• Establish and maintain a lead qualification process for each region, optimizing lead generation and conversion to maximize sales opportunities.
• Oversee the recruitment and training of international sales teams, ensuring a talented and motivated workforce is in place to drive success.   
• Facilitate efficient communication and collaboration with upper management across various regions, ensuring alignment with the overall business strategy and objectives.
• Implement and maintain a system for tracking and reporting on key performance indicators, sharing insights with relevant stakeholders.
• Perform other duties as assigned

Requirements                                                                     

• Bachelors degree and equivalent experience in a related field.
• Minimum of two (2) year of lead experience directing and managing individuals or a team.
• Previous experience leading and managing sales teams in a high-volume sales environment.     
• Proven success as a sales representative as measured by level of sales performance against established goals and objectives.
• Demonstrated ability to manage and resolve issues related to global expansion, lead qualification processes, and regional sales strategies.
• Strong verbal, interpersonal and communication skills. Demonstrated ability to effectively communicate with management, agents and guests in multiple locations of the business.
• Must be adept at identifying and addressing challenges in collaboration, training, recruitment, and communication with upper management across multiple regions.
• Strong organizational and prioritization skills. Must have the ability to handle multiple tasks and strong demonstrated work ethic.
• Excellent time management, collaboration, problem-solving and conflict-resolution skills.
• Well versed using integrated coaching strategies to provide real-time observations to coach the agents to make the most out of every call. 
• Self-motivated, coachable and a logical thinker. 
• Demonstrated leadership skills, including the ability and proven success influencing and motivating others.
• Must be legally authorized to work in the United States.  Holland America is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).

Please note that this position can be 100% fully remote, US Only (please note that Holland America Line is not setup to hire anyone in the following states: AR, DE, HI, ME, MN, MI, NE, NH, OK, SC, SD, VT, WV, WY) 

What You Can Expect 

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k) 
• Employee Stock Purchase Plan 
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives 
• Base Salary Range: $75,300.00-$90,000.00. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.  Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:  https://www.hollandamerica.com/en_US/our-company/mission-values.html

Holland America Line is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA) 

Holland America Line will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com.

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