Manager, FP&A and Operations Finance

Hi, I'm Amy Fetchko, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. The CFO’s organization is seeking a Manager of FP&A and Operations Finance to support CSG’s Payments & Merchant Services business unit (CSG Forte Payments Inc.). CSG Forte delivers scalable digital payments for smarter and faster business growth. Our world-class, award-winning technology offers a unified end-to-end payments platform that easily adapts to changing needs and empowers companies to transform their payments operations into a competitive business strategy. With CSG Forte, companies can process omnichannel payments and offer agnostic payment acceptance. CSG Forte manages billions of payments annually for over 95,000 merchants across government, telecom, insurance and other industries. While reporting into the Executive Director, Corporate FP&A, this position will also have a daily direct matrixed line into the President of CSG Forte and other finance leaders, requiring some strategic focus, but mainly operational, accounting, and financial experience and curiosity to support the management, scale, and continuous transformation of one of CSG’s fastest growing product lines.

We are looking for a Manager of FP&A and Operations Finance who will:

• Monthly forecasting of CSG Forte’s Revenues, Direct Expenses, Indirect Expenses, Headcount, and related metrics

• Compilation of the business units Annual Budget

• Monitoring and coordinating QTC (Quote to Cash) and PTP (Purchase to Pay) processes between operations, accounting, treasury, and tax

• Monitoring, processing, and mediating sales commissions with sales teams, sales enablement, and accounting

• Conduct monthly financial and business reviews with the CFO and CSG Forte President

• Regularly meet and conduct reviews with CSG functional executives on financial performance objectives, business objectives, and current risks and opportunities

• Develop, maintain, and constantly reimagine tools and analysis for business unit functions, such as Pricing & ROI models, forecasting models, and operational efficiency and success metrics

• Lead any financial integrations of existing or new acquisitions

• Possible for expansion of position to include supervision and development of FP&A staff dedicated to CSG Forte

• Build and maintain business relationships across all finance teams, product management, legal, marketing, human resources, sales, sales enablement, and technology

• Project manage development of more timely, scalable, and insightful business analysis and insights through technology and processes, including the integration and/or migration of Forte’s BI requirements

• Travel as necessary for quarterly management and cross functional team meetings

Is this opportunity right for you? We are looking for candidates who: 

• Bachelor’s degree in Business related disciplines (Finance, Accounting, Economics) or MBA, equivalent experience

• 5+ years of progressive financial management experience in a corporate or business unit function

• At least 3+ years of budgeting, forecasting, and analysis experience

• 0 to 2 years of supervising professional staff

• Prior financial experience in the Payments Processing Industry

• Varied experiences in financial and business systems (Billing, ERP, BI, CRM)

• Specific experience with Salesforce, Power BI, Oracle, and TM1, or equivalent applications is a plus

• Balance of financial planning, operational business unit finance, corporate finance, and accounting experiences

• Full operating profit and loss support (revenue and expenses)

• Business Intelligence power user a plus

Our Guiding Principles  

Impact 

Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. 

Integrity 

Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. 

Inspiration 

Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. 

CSGer Perks & Benefits

• Work from Home, in-office, or hybrid 

• Employee Belonging Groups  

• Healthcare: Dental, Medical, and Vision 

• Paid Vacation, Volunteer, and Holiday Time Off 

• And so much more! 

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes. 

Our Story 

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. 

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here 

Position Pay Range:

This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.

This role is eligible for a bonus opportunity.

Location(s):